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Customer Service Representative

2 months ago


La Habra, California, United States Northgate Gonzalez Markets, Inc. Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Northgate Gonzalez Markets, Inc.

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service, handling customer transactions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including handling cash, credit card, and mobile payments.
  • Maintain a clean and organized store environment, including the front end, stockroom, and other areas as assigned.
  • Assist with receiving and stocking merchandise, as well as maintaining accurate inventory levels.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Collaborate with other team members to achieve sales goals and improve customer satisfaction.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 42 pounds and stand for long periods.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Flexible scheduling to accommodate your needs.
  • Discounts on store merchandise and services.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.