Banking Services Representative

4 weeks ago


La Habra, California, United States Banc of California Full time
Job Summary

Banc of California is seeking a highly skilled and customer-focused Banking Services Representative to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Assist customers with their banking needs, including opening and managing accounts, making deposits and withdrawals, and performing cash advances.
  • Process new account transactions, cross-sell bank products and services, and strive to meet or exceed branch goals.
  • Respond to customer inquiries, resolve issues, and recognize cross-sales opportunities.
  • Perform daily check scanning, vault settlement, ATM settlement, night drop deposits, and assist with opening/closing branch procedures as necessary.
  • Multitask among multifaceted job roles to address all service or transaction needs.
Requirements
  • Demonstrate knowledge of and adherence to state and federal regulations and laws, including but not limited to Regulation Z, Regulation B, Fair Housing Act, and Bank Secrecy Act.
  • Intermediate math skills, including calculating interest and percentages, balancing accounts, and performing routine mathematical errors.
  • Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts.
  • Relationship building, collaboration, and teamwork skills.
  • Intermediate experience, knowledge, and training in all operational activities and terminology.
  • Exceptional oral, written, and interpersonal communication skills.
What We Offer

Banc of California offers a competitive salary range of $36,000.00-$46,000.00 USD, based on education, experience, knowledge, skills, and abilities. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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