Sales and Customer Service Representative

4 weeks ago


La Habra, California, United States Massage Envy Full time
Overview

We're seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy La Habra. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive guest experience
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by scheduling services, answering phone calls, and responding to emails
  • Help grow and retain a client base through in-person and phone/email outreach
Requirements
  • High school diploma or equivalent
  • Previous retail or sales experience (preferred)
  • Critical thinking and excellent math and computer skills
  • Great people skills and ability to establish positive relationships with guests
Perks and Benefits
  • Bonuses and commissions
  • Flexible schedule for a better work-life balance
  • In-depth product and service training
  • Free or discounted massage, skincare, or stretch service each month
  • Employee off products
Culture and Support
  • Trained leadership invested in your success
  • Award programs, such as Sales Associate of the Year
  • A caring community that celebrates individuality and shares knowledge

At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. If you're passionate about helping others and have a strong work ethic, we'd love to hear from you.

*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location.

Salary: $16



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