Customer Service Representative

1 month ago


La Habra, California, United States Prime Tech Enterprises Full time
Job Overview

At Prime Tech Enterprises, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Develop and maintain strong relationships with local consumers to achieve customer acquisition and sales goals
  • Stay up-to-date on client products and services to provide tailored solutions and exceptional customer service
  • Conduct needs assessments to determine consumer requirements and preferences
  • Participate in regular training sessions to enhance knowledge of client operations, sales metrics, and outreach goals
  • Utilize client-provided technology to provide seamless customer service throughout the sales process
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred
  • Proven experience in customer service, sales, marketing, or a related field
  • Excellent time management and organizational skills
  • Ability to learn and adapt to new technologies and sales strategies
  • Strong communication and interpersonal skills
What We Offer

As a Customer Service Representative at Prime Tech Enterprises, you'll enjoy a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.


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