Patient Services Coordinator

3 days ago


Warren, Michigan, United States Midwest Vision Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth flow of communication between patients, providers, and clinical staff.

Key Responsibilities
  • Greet and check in patients in a friendly and professional manner.
  • Accurately enter and update patient information, including insurance details and demographics.
  • Prepare paperwork for patient visits and verify patient benefits and eligibility.
  • Collect co-pays, deductibles, and co-insurance, and respond to questions regarding account status and payment arrangements.
  • Monitor patient flow and adjust workflows as needed.
  • Act as a liaison between patients, guests, back office staff, and providers.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients and ensure proper completion of all forms.
Requirements
  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
What We Offer
  • Competitive wages.
  • Generous paid time off (PTO) program.
  • Seven (7) company-paid holidays.
  • 401(k) retirement plan with company match.
  • An organization focused on People, Passion, Purpose, and Progress.


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