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Patient Services Coordinator

2 months ago

Warren, Michigan, United States Midwest Vision Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a key member of our Clinical Operations department, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Greet patients in a friendly and professional manner, ensuring a positive experience from arrival to departure.
  • Verify patient information, including insurance details and demographics, and update records as necessary.
  • Process copayments, register patients in the billing system, and maintain accurate records.
  • Communicate effectively with patients, providers, and clinical staff to ensure a smooth flow of information.
  • Schedule appointments, confirm patient visits, and prepare paperwork for patient visits.
  • Verify patient benefits and eligibility, collect co-pays and deductibles, and respond to patient inquiries.
  • Monitor patient flow, adjust workflows, and notify clinical staff of any changes or updates.
  • Act as a liaison between patients, guests, back office staff, and providers to ensure seamless communication.
  • Reconcile cash against daily charge and cash reports, and perform other administrative tasks as needed.
Requirements
  • High school diploma or equivalent required.
  • Strong verbal and written communication skills essential.
What We Offer
  • Competitive wages and generous paid time off (PTO) program.
  • Seven company-paid holidays and 401(k) retirement plan with company match.
  • An organization focused on People, Passion, Purpose, and Progress, with an inspirational culture.