Customer Service Representative

8 hours ago


Marlborough, Massachusetts, United States Boston Document Systems Full time

Overview

Boston Document Systems (BDS) is a leading provider of innovative office equipment solutions. We are seeking a highly skilled Customer Service Representative to join our team.

Job Description

We are looking for a dedicated and detail-oriented individual to provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing proactive support to ensure seamless communication and service delivery.

Required Skills and Qualifications

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong organizational and time management skills
  • Experience working in a customer-facing role
  • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred

Benefits

We offer a competitive compensation package, including medical, vision, dental, and supplemental insurance options. Our generous paid time off program and 401(k) plan with company match demonstrate our commitment to your well-being and future.

About Us

Boston Document Systems is an equal opportunity employer committed to creating a diverse and inclusive workplace. We believe that a team with diverse talents and experiences helps us deliver high-quality services to our clients and fellow employees.



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