Senior Service Operations Manager
7 days ago
At Lifelancer, we empower people to live healthier lives everywhere, every day. Our innovative solutions in women's health rely on exceptional support teams to provide vital services across the globe.
We are seeking a highly skilled Senior Service Operations Manager for our Global Service Marketing team.
Key Responsibilities- Manage system and business integrations, acquisitions, continuous improvement, and change management to drive increased customer experience and service revenue.
- Implement harmonization of service contract sales systems and business processes across divisions, promoting positive customer experiences and driving service revenue.
- Collaborate with Finance and service management to improve sales and revenue recognition processes.
- Identify and close process and revenue gaps, ensuring contract compliance and service delivery.
- Lead operationalizing service offerings, manage development plans, succession planning, and demonstrate leadership through increasing employee engagement.
- Drive team engagement and improvement by setting and achieving goals and milestones contributing to the organization's success.
- Develop meaningful KPIs and reporting to increase revenue, attachment rates, TM revenue, efficiencies, system and process improvements, and compliance.
- Demonstrated team leadership experience and capability to coach and mentor others.
- Superior communication skills – verbal, written, and presentation.
- Strong interpersonal and organizational skills.
- Acute attention to detail and accuracy.
- Ability to adapt in a fast-paced environment and prioritize competing deadlines.
- Willingness to take initiative and make decisions with no instruction.
- Solid knowledge in Microsoft Office applications and ERP and SalesForce.com expertise required.
The estimated salary range for this role is $102,000 - $170,000, based on a base salary and commission plan combination. Comprehensive training and development opportunities will be provided, along with access to benefits such as medical and dental insurance, ESPP, 401(k) plan, vacation, sick leave, parental leave, wellness program, and more.
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Senior Plumbing Operations Manager
6 days ago
Marlborough, Massachusetts, United States Endless Energy New England Inc Full timeJob OverviewWe are seeking a highly skilled and experienced Master Plumber to lead our in-house plumbing department at Endless Energy New England Inc. As a Senior Plumbing Operations Manager, you will be responsible for overseeing the installation, repair, and maintenance of pipes, valves, fittings, drainage systems, and fixtures in commercial and...
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Service Operations Specialist
5 days ago
Marlborough, Massachusetts, United States Ricoh Americas Corporation Full timeJob Title: Senior On-Site Service SpecialistJob Summary:We are seeking a highly skilled and experienced Senior On-Site Service Specialist to join our team at Ricoh Americas Corporation. The ideal candidate will have a strong background in operations and maintenance, with a focus on providing exceptional service to our customers.Key Responsibilities:* Operate...
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Senior Care Assistant
4 days ago
Marlborough, Massachusetts, United States Benchmark Senior Living Full timeAbout Benchmark Senior LivingWe are a leading provider of senior care services, dedicated to delivering exceptional care and support to our residents.
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Senior Process Operator
4 days ago
Marlborough, Massachusetts, United States DuPont de Nemours, Inc. Full timeWe are a leader in innovation, empowering people to thrive. Our mission is to improve the world and make it a better place.About Us:DuPont de Nemours, Inc. is committed to creating essential innovations that make a positive impact on society.Job Summary:We are seeking a highly skilled Senior Process Operator to join our manufacturing team. As a key member of...
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Marlborough, Massachusetts, United States RTX Full timeJob Title: Senior Software Configuration Management EngineerAt RTX, we are seeking a highly skilled Senior Software Configuration Management Engineer to join our team. As a key member of our Software Configuration Management department, you will be responsible for ensuring the integrity of our digital products throughout their entire lifecycle.Key...
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Senior Account Manager
7 days ago
Marlborough, Massachusetts, United States Ken's Foods Full timeJob Summary: We are seeking a Senior Account Manager to join our team at Ken’s Foods. The ideal candidate will have a proven track record of success in managing key accounts in the retail grocery channel.About the Role:Lead customer calls, presentations, and strategy development for key accounts in the retail grocery channel.Develop and execute account...
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Restaurant Operations Manager
3 weeks ago
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Senior Global Product Development Manager
6 days ago
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Customer Service Operations Coordinator
6 days ago
Marlborough, Massachusetts, United States New England Cryogenic Center, Inc. Full timeJob SummaryNew England Cryogenic Center, Inc. is seeking a highly skilled Customer Service Operations Coordinator to support multiple departments: operations, sales, and billing. This role involves providing quality service to existing customers with account questions across various business lines, fielding inquiries by phone, email, or chat, and supporting...
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Security Operations Manager
2 days ago
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Fitness Operations Manager
3 weeks ago
Marlborough, Massachusetts, United States StretchMed® Marlborough Full timeJob OverviewStretchMed is a pioneering 1-on-1 assisted stretching model that empowers individuals to eliminate chronic pain, increase mobility, and achieve optimal wellness.We are seeking a highly motivated and capable individual to join our team as a Studio Manager for our Marlborough, MA location. As a key member of our operations team, you will be...
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Marlborough, Massachusetts, United States Raytheon Full timeAbout Our Team">We are a leading provider of aerospace and defense solutions, driven by a shared purpose to help our nation and allies defend freedoms and deter aggression. ">Salary Information">The estimated salary range for this role is $77,000 - $163,000 per year. ">Job Description">We are seeking a highly skilled Senior Software Configuration Management...
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Senior Pharmaceutical Research Manager
5 days ago
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Ecommerce Operations Program Strategist
7 days ago
Marlborough, Massachusetts, United States BJ's Wholesale Club Full timeJob OverviewBJ's Wholesale Club is seeking a skilled Ecommerce Operations Program Strategist to drive the success of our ship-to-home and returns program. This is an exciting opportunity for a strategic thinker who can develop and implement initiatives to drive business growth and improve customer satisfaction.Key Responsibilities:Develop and execute...
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Project Manager
7 days ago
Marlborough, Massachusetts, United States BJ's Wholesale Club Full timeAbout BJ's Wholesale ClubBJ's Wholesale Club is a leading membership-based retailer that provides a collaborative and inclusive environment for its team members to learn, grow, and be their authentic selves.Job SummaryWe are seeking an experienced Project Manager to join our Shared Service Business Excellence team. The successful candidate will lead and...
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Restaurant Operations Manager
6 days ago
Marlborough, Massachusetts, United States Raising Cane's Full timeCompany Overview">Raising Cane's is a rapidly growing fast-food chain committed to serving the best tasting and most craveable chicken finger meals. Our unique culture and community-driven approach make us an attractive employer for those seeking a fulfilling career.">Salary">The estimated annual salary for this position ranges from $44,000 to $60,000,...
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Hotel Operations Manager
4 days ago
Marlborough, Massachusetts, United States Extended Stay America Full timeGeneral Manager Job Description**Overview:**We are seeking a highly skilled General Manager to oversee the operations of our hotel, ensuring exceptional guest satisfaction and exceeding revenue targets. **Key Responsibilities:**
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Senior Rehabilitation Therapist
7 days ago
Marlborough, Massachusetts, United States Fox Rehabilitation Full timeUnlock Your Potential as a Senior Rehabilitation TherapistWe are seeking top-caliber Physical Therapists to join our team in Marlborough, MA. As a senior rehabilitation therapist at Fox Rehabilitation, you will have the opportunity to work with older adults in their communities, providing one-on-one physical therapy services that promote functional outcomes...
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Marlborough, Massachusetts, United States Raytheon Full timeAbout the Role: Raytheon seeks a highly skilled Senior Software Configuration Management Engineer to join its SWCM department.Estimated Salary: $120,000 - $180,000 per yearJob Description:Software Builds: Perform software builds and ensure seamless integration with various development teams.Support and Collaboration: Provide support to the Program and...
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Hotel Operations Manager
7 days ago
Marlborough, Massachusetts, United States Extended Stay America Full timeAbout the JobWe are seeking a highly skilled and experienced General Manager to lead our property team at Extended Stay America. This is an exciting opportunity for a seasoned hospitality professional to take on a key leadership role and drive business growth.Key ResponsibilitiesOversee and manage all aspects of hotel operations, ensuring exceptional guest...