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Client Support Coordinator

2 months ago

Troy, Michigan, United States TEKsystems Full time

Job Overview:

The role involves managing insurance documentation and correspondence, focusing on items requiring particular attention.

Communication will primarily occur through email and phone, engaging with clients, insurance representatives, and occasionally borrowers.

While phone interactions are necessary, the majority of communication will be conducted via email.



Key Skills & Qualifications:

Proficient analytical and critical thinking abilities are essential for researching and resolving issues. Basic knowledge of Excel is required. A high school diploma is mandatory.

The position entails a hybrid work schedule, necessitating in-office attendance four days within a two-week timeframe, equating to approximately two days per week.

Flexibility in choosing in-office versus remote workdays is expected.



Training Schedule:
Training will be held from 8 AM to 4:30 PM, Monday through Friday.
  • Post-training hours will vary between 9 AM and 7 PM (8-hour shifts). This is a full-time position with a well-regarded organization.

Eligibility for certain benefits may depend on job classification and duration of employment. Benefits are subject to change and may be influenced by specific plan or program terms.


If eligible, benefits for this temporary position may include:

  • Medical, dental, and vision coverage
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
  • Voluntary Life Insurance and AD&D for employees and dependents
  • Short and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid Time Off/Leave (PTO, Vacation, or Sick Leave)

About TEKsystems:
TEKsystems is dedicated to facilitating transformation. We assist clients in realizing ideas and solutions to leverage new opportunities.

With a robust team of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia.

As a leader in Full-Stack Technology Services and Talent Services, we partner with innovative leaders to drive impactful change.

TEKsystems is an equal opportunity employer, considering all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.