Client Care Coordinator

16 hours ago


Troy, Michigan, United States Avalon Essential Home Care Full time
Job Summary

Avalon Essential Home Care is seeking a highly skilled and compassionate Client Care Coordinator to join our team. As a Client Care Coordinator, you will be responsible for managing the client experience from referral to continuity of care, ensuring that our clients receive the highest level of service and care.

Key Responsibilities
  • Manage client relationships and ensure excellent customer service
  • Coordinate care with the AE Care Team, Field Rep, RN, family members, and other care providers
  • Participate in quality assurance visits and performance evaluations of caregivers
  • Provide ongoing caregiver coaching and retraining
  • Assist with training for family members and clients, as well as coordination of the Family Room
  • Ensure compliance requirements are met and maintained by state regulations
Requirements
  • High School/GED required
  • 2 years of experience in the home care industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits
  • $47,500-$55,000 per year
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Paid training


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