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Procurement Coordinator

1 month ago

Troy, Michigan, United States Allegis Global Solutions Full time
Job Overview

At Allegis Global Solutions, we're seeking a skilled Procurement Coordinator to join our team. As a key member of our Procurement Operations team, you'll play a critical role in delivering exceptional business outcomes for our clients.

Your primary responsibility will be to serve as the first point of contact for inquiries into the program office, ensuring seamless communication and efficient issue resolution. You'll work closely with our Procurement Operations teams to identify the most effective and efficient acquisition route for client requirements, based on established protocols.

Additional responsibilities include:

  • Triage incoming requirements to determine the most appropriate engagement path.
  • Assist clients with establishing or extending Statements of Work (SOW) and associated resource assignments.
  • Work within established systems to set up or block/unblock suppliers for use.
  • Structure and distribute Requests for Information (RFIs) to gather supplier qualification data and information.
  • Coordinate with and support the operations team, ensuring SLAs are being met.
  • Field questions from clients and handle or escalate as appropriate.
  • Assist in gathering and reporting on performance of suppliers.
  • Log all client-reported issues and track resolution through to completion, ensuring a high level of customer satisfaction.
  • Maintain and update monthly activity and performance reports, including program audit reports, SOW/project activity reports, invoice reports, etc.
  • Ensure constant and professional interaction via email and phone with clients, suppliers, and other partners.
  • Ensure all projects are closed in the system when notified of an end of engagement; ensure security department is notified of end of assignments, if applicable.

Requirements:

  • 2 years of procurement process-related experience.
  • Bachelor's degree preferred.
  • Customer focus and understanding of high-level service delivery.
  • Excellent verbal and written communication skills.
  • Accuracy in high-volume coordination activities.
  • Analytical and problem-solving skills.
  • Excellent documentation skills, with attention to detail and accuracy.
  • Base knowledge of procurement and/or sourcing processes.
  • VMS and/or eProcurement suite technology functionality.

At Allegis Global Solutions, we recognize our people are our strength. We are an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law. We value our people, their varying perspectives, and are committed to fostering an environment where they can bring their whole selves to work.