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Client Support Specialist

2 months ago

Richmond, Indiana, United States CAP Productions Full time
Job Overview

At CAP Productions, we are seeking a highly skilled and dedicated Customer Service Representative to join our dynamic team. As a key member of our customer-facing department, you will play a vital role in building and maintaining strong relationships with our clients.

Key Responsibilities:

  • Provide exceptional customer service and support to clients, ensuring their needs are met and exceeded.
  • Develop in-depth knowledge of our products and services, and effectively communicate this to clients.
  • Collaborate with colleagues to optimize customer satisfaction and drive business growth.
  • Build trust and rapport with clients, fostering long-term relationships and loyalty.
  • Process customer transactions and resolve any issues in a timely and professional manner.

Requirements:

  • High school diploma or equivalent.
  • Must be 18 years of age.
  • Exhibit a friendly, professional demeanor and excellent communication skills.
  • Complete training and development programs offered by CAP Productions.