Learning and Development Professional

6 days ago

Chicago, Illinois, United States Kirkland & Ellis Full time
About Kirkland & Ellis

Kirkland & Ellis is a leading global law firm that values collaboration, talent empowerment, service, inclusion, respect, and gratitude. Our people are our greatest asset, and we invest in the brightest talent to create dynamic teams that operate at the pinnacle of their field.

We serve a broad range of clients with market-leading practices in private equity, mergers and acquisitions, and other complex corporate transactions; investment fund formation and alternative asset management; restructurings; high-stakes commercial and intellectual property litigation; and government, regulatory, and internal investigations.

Job Summary

The Technology Training and Instructional Design Specialist will bridge both training delivery and the design of course content, material, and eLearning. This role will be responsible for delivering training to all attorneys and staff on how to best use the Firm's technology to enable their success.

Key Responsibilities
  • Learning
    • Constantly and consistently learns new technologies, systems, and best practices through self-directed study, hands-on testing, observation, training, and interaction with attorneys, legal staff, and administrative staff.
    • Mastery of Microsoft Office products, and proper use of Word to construct legal documents, and the use of Document Management systems.
    • Gains 'real world' knowledge of how attorneys, legal staff, and administrative staff work to better train and support them through direct interaction.
    • Proactive and reliable self-starter and problem solver who looks for opportunities to educate.
  • Creation
    • Based on knowledge of our customers and the system in question, designs ways to deliver information that effectively promotes learning of material, from email to eLearning, one-on-one coaching, virtual or classroom training.
    • Develops training materials following defined best practices, using approved Firm templates with proper branding and layout; meets with key stakeholders, designs, and develops training solutions as directed by immediate supervisor and/or Instructional Design team.
    • Support the Senior Instructional Design team in developing and curating Tech Tips and e-learning across a wide variety of available libraries.
  • Delivery
    • Delivers informal and formal learning solutions in a manner that is clear, engaging, and effective, in a classroom, one-on-one, or virtual room environment using the proper medium (PowerPoint, direct demonstrations, Zoom, etc.).
    • Delivers New Hire Training for incoming staff and attorneys at the highest possible quality as an ambassador of the Firm to new employees.
    • Maintains the learning environment so that it is clean, up-to-date, and ready for training.
    • Provides escalated 'how to' targeted training/support to individuals as needed on Firm applications and procedures.
  • Evaluation
    • Evaluate your training through video and audio recording and playback, evaluation sheets, and follow-up with supervisors and managers to determine effectiveness of training program, and revises and updates materials and delivery in a constant iterative process.
    Requirements
    • Three or more years of professional training in Legal is preferred.
    • Excellent verbal and written communication skills on administrative matters is essential in addition to the use of those skills for training/knowledge sharing purposes.
    • The ideal candidate must project a professional, engaging demeanor and provide a positive, high-energy learning experience.
    • Experience in the creation of online content and eLearning is preferred but not essential.
    Software Requirements
    • Articulate 360
    • Techsmith Camtasia
    • Microsoft Word, Excel, PowerPoint, Visio
    • Microsoft Outlook
    • Microsoft Teams
    • iManage Work
    • Avaya Telephone/Equinox
    • Zoom
    • Adobe Acrobat
    • Litera Suite (preferably inc. Litera Compare/Check)
    Work Environment

This job operates in a professional office environment.

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