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Retail Department Supervisor

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Champaign, Illinois, United States HomeGoods Full time
Job Summary

We are seeking a highly skilled and organized Department Supervisor to join our team at HomeGoods. As a key member of our retail operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.

Key Responsibilities:

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Trains and mentors Associates on established merchandising and processing principles
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
  • Monitors productivity of team and coaches as necessary
  • Organizes and rotates back stock for easy replenishment
  • Maintains and upholds merchandising philosophy and signage standards
  • Maintains all organizational, cleanliness and recovery standards for the backroom area
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Requirements:

  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Additional Benefits:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Starting Pay: $15.00 to $15.50 per hour

Equal Employment Opportunity: At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different: means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.