Account Manager

4 weeks ago


Champaign, Illinois, United States Marcy Mcanally - State Farm Agent Full time
Account Manager Job Description

As a vital member of our daily business operations, you will grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

Key Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

Requirements:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

Benefits:
  • Paid time off (holidays and personal/sick days)
  • Health benefits - negotiable
  • Growth potential/opportunities for advancement within my agency

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