Solar Installation Specialist

2 weeks ago

Houston, Texas, United States Dynamic SLR, Inc. Full time
About the Role

At Dynamic SLR, Inc., we're seeking a highly skilled and customer-focused Field Associate to join our team. As a key member of our solar installation team, you'll play a pivotal role in gathering technical data for solar system installations while fostering positive customer relationships to enhance retention rates.

Key Responsibilities
  • Conduct site surveys for solar installations, prioritizing customer interaction and satisfaction.
  • Collaborate with customers to gather site assessment data, addressing concerns and inquiries effectively to uphold customer satisfaction and retention.
  • Conduct thorough physical site audits, utilizing auditing tools, including digital devices and measuring equipment.
  • Maintain and upload comprehensive site audit documents and photos to a cloud server for easy access and reference.
  • Identify and communicate any potential issues on homes that may impede solar installations, ensuring proactive problem-solving and customer transparency.
  • Collect all necessary electrical data required for project completion.
  • Carry out additional duties as assigned, demonstrating adaptability and a customer-centric approach in all tasks.
Requirements
  • Physical capability to work on roofs and in attics, occasionally lifting 50+ pounds.
  • Valid state driver's license and willingness to travel to various job sites.
  • Understanding site assessment methodologies, construction practices, and materials, coupled with a solid commitment to exceptional customer service.
  • Proficiency in working around electric panels and systems, ensuring safety and protocol adherence.
  • Ability to organize and maintain both physical and electronic documentation accurately.
  • Excellent written and verbal communication skills, essential for conveying assessments and interacting with customers.
  • Familiarity with smartphone applications, digital cameras, and basic computer operations.
  • Competence in reading and interpreting plans, specifications, and equipment submittals.
  • Capacity to work independently while adhering to established processes and effectively communicating progress and findings to homeowners and management.
  • Adaptability to work in varying outdoor conditions and on rooftops, necessitating physical agility and balance.
  • Proficiency in handling and wearing necessary safety equipment, such as fall protection harnesses and personal protective gear.
  • Ability to hear and respond to verbal commands and warnings, ensuring a safe working environment.
Benefits & Perks
  • Comprehensive Medical, Dental, and Vision Insurance coverage.
  • Paid Holidays and 120 hours (15 days) of Paid Time Off per year, with a PTO Step-up Program.
  • Parental Leave Program offering paid time off for new parents.
  • Fitness Program, including a gym membership.
  • Fully-Stocked Kitchen and Quarterly Team Activities to foster camaraderie and well-being among team members.
Potential Career Growth Plan

We encourage continuous learning and professional development throughout your career growth journey through training programs, certifications, and educational opportunities. Our commitment to supporting your career advancement reflects our belief in investing in our employees' success and fostering a culture of growth and excellence.

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