Hotel Guest Experience Coordinator
3 weeks ago
As a Front Desk Agent, your primary responsibilities will include:
Welcoming and greeting all guests in a professional, friendly manner
Processing guest check-ins and check-outs efficiently
Managing guest inquiries and requests promptly
Providing information about hotel amenities, local attractions, and services
Handling guest complaints and escalating to management when necessary
Resolving guests' complaints using the HEART model in combination with empowerment guidelines.
Maintaining accurate guest records in the property management system
Processing payments and handling cash/credit transactions accurately
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Hotel Guest Experience Specialist
3 weeks ago
Daly City, California, United States Reneson Hotel Full timeOverviewThe Reneson Hotel is a dynamic and growth-oriented company that operates several hotels across the country. We are committed to providing exceptional service and value to our guests, and we are seeking a talented Guest Service Agent to join our team at the Hampton by Hilton in Daly City.Responsibilities:Process guest check-ins and check-outs,...
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Cathedral City, California, United States HYATT Hotels Full timeWe're seeking a highly organized and detail-oriented Hotel Receptionist and Guest Experience Coordinator to join our team at HYATT Hotels. As a key member of our front desk operations, you'll be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless experience from check-in to check-out.We offer a competitive...
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Hotel Guest Services Coordinator
4 weeks ago
National City, California, United States Excel Hotel Group Full timeSalary: $17.00 - $17.50 per hourJob Description:As a Front Desk Agent at Excel Hotel Group, you will be responsible for welcoming guests in a friendly and prompt manner, registering guests, issuing room keys, providing information on hotel services, and answering phones with courtesy. Your goal will be to check guests in and out efficiently while ensuring...
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National City, California, United States Excel Hotel Group Full timeCleanliness and Guest Services OpportunityJoin Excel Hotel Group as a Houseperson and contribute to delivering exceptional guest experiences.In this role, you will be responsible for maintaining the cleanliness and organization of public areas, guest rooms, and hotel premises. This includes delivering amenities and requested items to guests, completing...
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Hotel Guest Service Specialist
1 month ago
National City, California, United States Excel Hotel Group Full timeAbout UsExcel Hotel Group is a fully integrated property ownership, management, and development company experiencing exciting growth. Our family-driven culture is the backbone of our company, and we believe in promoting from within.SalaryThe estimated salary for this position is $17.00 - $17.50 per hour, based on industry standards and location. We offer...
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Hotel Front Desk Operations Coordinator
3 weeks ago
Universal City, California, United States Sun Hill Properties Inc. Full timeKey ResponsibilitiesThe primary duties and responsibilities of this role include providing backup and relief for the primary night auditor, performing nightly financial reconciliation and audit of hotel transactions, processing guest folios, verifying and balancing daily cash and credit card transactions, preparing daily revenue reports and financial...
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Hotel Guest Experience Associate
2 weeks ago
Redwood City, California, United States Crescent Services Full timeAre you a skilled Housekeeping Attendant looking for a new challenge? Look no further! Crescent Services is seeking a talented individual to join our housekeeping team as a Room Service Specialist.In this role, you will be responsible for maintaining the highest standards of cleanliness and hospitality in our hotel rooms. This includes cleaning and preparing...
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Retail Sales Associate
3 days ago
Universal City, California, United States Bubba Gump Full timeJoin Our Team!Bubba Gump is a dynamic and growing company that prides itself on delivering exceptional guest experiences. We are seeking a highly motivated Retail Sales Associate - Guest Experience Expert to join our team! About the RoleAs a key member of our sales floor team, you will be responsible for creating memorable guest experiences through...
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Guest Experience Coordinator
4 weeks ago
National City, California, United States Holiday Inn Full timeJoin our team as a Guest Experience Coordinator at Holiday Inn and enjoy a competitive salary of $50,000 per year. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is positive and memorable.Key ResponsibilitiesYou will:Provide warm and welcoming service to all guestsProactively engage with...
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Guest Service Coordinator
4 weeks ago
Culver City, California, United States Aimbridge Hospitality Full timeGuest Service CoordinatorAimbridge Hospitality - Four Points Culver City seeks a skilled Guest Service Coordinator to provide exceptional guest experiences.About the Role:Welcome and register guests, handling room assignments, rates, and payment methods with precision and courtesy.Maintain proper operation of the telephone switchboard, ensuring seamless...
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Hotel Guest Services Manager
4 weeks ago
Cathedral City, California, United States Aimbridge Hospitality Full timeJob Summary: As a Front Desk Agent at the DoubleTree Golf Resort Palm Springs, you will provide exceptional guest service, ensuring a memorable stay for our guests. You will be responsible for greeting and registering guests, handling room reservations, and providing information about hotel services and amenities. Your friendly and welcoming demeanor will...
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Guest Services Associate
3 weeks ago
Daly City, California, United States Reneson Hotel Full timeReneson Hotel Overview: As a leading hospitality provider, we value our employees and strive to create a positive and supportive work environment. Our team of dedicated professionals works tirelessly to ensure that every guest feels welcome and valued.Job Summary: We are seeking a Guest Service Agent to join our front desk team. The successful candidate will...
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Hotel Front Desk Agent
2 weeks ago
Daly City, California, United States Reneson Hotel Full timeCompany Overview: Reneson Hotel is a premier hospitality provider committed to delivering exceptional guest experiences. Our team of dedicated professionals works tirelessly to ensure that every guest feels welcome and valued.Job Summary: We are seeking a skilled Guest Service Agent to join our front desk team. The successful candidate will be responsible...
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Hotel Front Office Staff
2 weeks ago
Universal City, California, United States Sun Hill Properties Inc. Full timeAbout the Role:As a Front Desk Agent, you will play a critical role in delivering exceptional service to our guests. You will be responsible for managing check-in/check-out processes, handling guest inquiries and requests, and addressing any concerns they may have.Key Responsibilities:Welcome and greet all guests in a professional, friendly manner.Process...
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Food and Beverage Operations Manager
3 weeks ago
Universal City, California, United States Sheraton Universal Hotel Full timeAbout the RoleAt Sheraton Universal Hotel, we are seeking a highly skilled Food and Beverage Operations Manager to oversee the day-to-day operations of our outlets. This is an exciting opportunity for an experienced professional to join our team and contribute to delivering exceptional food and beverage experiences to our guests.The successful candidate will...
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Guest Experience Coordinator
2 weeks ago
Studio City, California, United States Squeeze Massage Full timeAbout the JobWe're seeking an experienced front-of-house operations manager who excels at guest service and is comfortable with technology. As a key member of our team, you'll be responsible for checking in guests, resolving issues, and maintaining our high standards.You'll have a proven track record of delivering exceptional guest experiences and possess...
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Guest Experience Coordinator
4 weeks ago
Culver City, California, United States Palihotel Culver City Full timePalihotel Culver City is seeking a friendly and efficient Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service, managing front desk operations, and collaborating with colleagues to ensure a seamless guest experience.About UsAt Palihotel Culver City, we pride ourselves on delivering...
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Facilities Maintenance Specialist
2 weeks ago
Universal City, California, United States Sheraton Universal Hotel Full timeWe are seeking a highly skilled Facilities Maintenance Specialist to join our team at Sheraton Universal Hotel. In this role, you will be responsible for maintaining the hotel's facilities and equipment to ensure they are safe and functional.Key Responsibilities:Perform routine maintenance tasks on plumbing, electrical, and HVAC systems to prevent breakdowns...
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Utility Systems Engineer
2 weeks ago
Universal City, California, United States Sheraton Universal Hotel Full timeSheraton Universal Hotel is seeking a highly skilled Utility Systems Engineer to join our team. In this role, you will be responsible for designing, installing, and maintaining the hotel's utility systems, including water, gas, and electricity.Key Responsibilities:Design and install new utility systems and upgrades to existing systems.Perform routine...
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Guest Services Coordinator
4 weeks ago
Culver City, California, United States Palihotel Culver City Full timeKey ResponsibilitiesProvide warm and welcoming check-in and check-out experiences for our guests.Manage hotel software systems, including Opera, with accuracy and efficiency.Communicate effectively with colleagues and departments to ensure seamless guest services.Identify and respond to guest needs, exceeding expectations whenever possible.A competitive...