Clinical Program Director

3 hours ago


Knoxville, Tennessee, United States Acadia Healthcare Full time
Purpose and Scope:

The Clinical Program Director will oversee the planning, direction, and coordination of the facility's therapeutic programs. This role requires a strong understanding of administrative and clinical operations to provide quality care and outcomes for patients.

Key Responsibilities:

  • Develop and maintain administrative and clinical operations to ensure quality care and outcomes for patients.
  • Contribute to the planning and implementation of program goals, objectives, personnel, resources, and equipment.
  • Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits.
  • Provide management and oversight for the facility program, including directing counselors, clinical staff, or other facility/clinic staff involved in the delivery of services.
  • Develop and implement procedures to ensure efficient operations of the program, continually identifying opportunities to improve program efficiency.
  • Coordinate care delivery, workflow, and oversee scheduling, registration, discharge, and billing processes for the person(s) receiving services according to facility/clinic procedure.
  • Provide staff management, including hiring, development, training, performance management, and communication to ensure effective and efficient department operation.
  • Responsible for an assigned caseload if applicable to the program.
  • Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
  • Develop and implement treatment plans, develop and maintain, and audit charts and records for person(s) receiving services.
  • Serve as liaison and provide consultation with other staff on related issues, regulations, and standards pertaining to the area of clinical specialty.
  • Assist in the development and implementation of operating policies and procedures for the program or organization, ensuring that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care.
  • Provide outreach services in the area of clinical specialty, as needed.
  • Demonstrate a positive, empathetic, and professional attitude towards customers always, acknowledging and working to resolve complaints, and recognizing that patient safety is a top priority.

Additional Responsibilities:

  • Perform other functions and tasks as assigned.

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