Sales and Customer Service Representative

2 days ago


El Dorado Hills, California, United States Massage Envy Full time
Unlock Your Potential with Massage Envy

Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in creating a welcoming and supportive environment for our clients.

Key Responsibilities:
  • Provide personalized service to clients, ensuring their needs are met and exceeded
  • Promote the value of Total Body Care by educating clients on our services and products
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
  • Competitive base pay with bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) and paid time off for full-time employees
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 25% off all products
Requirements:
  • High school diploma or equivalent and previous retail or sales experience (preferred)
  • Critical thinking and excellent math and computer skills
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

At Massage Envy, we're committed to delivering an exceptional experience for our clients and supporting the growth and success of our team members. If you're passionate about helping others and delivering outstanding customer service, we'd love to hear from you.



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