Customer Service Representative

2 days ago


El Dorado Hills, California, United States STRAUCH & COMPANY Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Green Valley Convenience store in El Dorado Hills, CA. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling a variety of products, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide excellent customer service to ensure a high degree of customer satisfaction
  • Sell gasoline, car washes, tobacco products, beer, hot food, bakery, candy, and other related products to retail customers
  • Maintain a clean and safe store environment, including restrooms, pump islands, and car wash areas
  • Collect payment from customers and encourage additional purchases through up-selling
  • Interact positively with the public and resolve basic customer service issues
  • Communicate effectively with customers and colleagues
  • Prepare and merchandise products to ensure a high degree of customer satisfaction
  • Perform other duties as assigned by management
Requirements
  • Ability to work a variety of shifts, including weekends and extended hours
  • Ability to lift at least 25 pounds
  • Ability to stand for long periods of time and work in a fast-paced environment
  • Ability to work in a confined space and in proximity to ovens and food warmers
  • Ability to maintain a high energy level and work in a team environment
Working Conditions

Must be able to work in a fast-paced environment with a high level of customer interaction. Must be able to work in a confined space and in proximity to ovens and food warmers. Must be able to maintain a high energy level and work in a team environment.

This is a part-time position with a variety of shifts available, including weekends and extended hours. On-site supervision is generally present during the day shift, but employees will usually work alone during p.m. and early a.m. hours.

Must be able to work in a variety of temperatures, including hot and cold environments. Must be able to work in a environment with a high level of noise and activity.



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