Customer Service Representative

13 hours ago


Agoura Hills, California, United States Express Employment Professional Full time
Job OpportunityExpress Employment Professionals is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through outbound calls. If you have a passion for helping others and are looking for a challenging and rewarding career, we encourage you to apply.

Key Responsibilities:
  • Provide excellent customer service to clients through outbound calls
  • Work in a fast-paced environment and prioritize tasks efficiently
  • Meet or exceed sales and service targets
  • Develop and maintain strong relationships with clients
  • Stay up-to-date on product knowledge and industry trends
Requirements:
  • 1 year of call center experience
  • Experience working with outbound calls, customer retention, and inside sales preferred
  • Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Comfortable working in a high-volume role
  • Basic computer skills in various software and web-based applications
  • Ability to dial 25-35 calls per hour
  • Effectively manage quality of every call
  • Spanish speaker is a must
About Us:

Express Employment Professionals has been helping people find work in all sectors of Industry since 1983. We have become one of the leading forces in the Accounting and Administrative with a candidate-based approach that focuses more on what you want than where they make money.



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