Switchboard Communications Coordinator

4 weeks ago


Syracuse, New York, United States St. Joseph's Hospital Full time
Switchboard Communications Coordinator

**Job Summary:**

St. Joseph’s Hospital is seeking a skilled Switchboard Communications Coordinator to join our team. As a Switchboard Communications Coordinator, you will be responsible for providing exceptional telephone and general information services to patients, visitors, and staff. This is a part-time opportunity that requires the ability to work rotating shifts, providing excellent customer service and crisis control intervention skills.

**Responsibilities:**

- Provide telephone and general information services to patients, visitors, and staff
- Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required
- Perform other duties as assigned to assist in achieving overall division and hospital goals

**Requirements:**

- High school graduate or equivalent
- Previous experience operating switchboards highly desirable, but not required
- Demonstrated competency in the operation of the hospital’s communication system
- Crisis control intervention skills
- Excellent communication and customer service skills

**Work Environment and Hazards:**

- Office setting
- Exposure Class II

**Physical Demands:**

- Sedentary work: prolonged sitting

**Work Contact Group:**

- All services, medical staff, patients, visitors, contractors, and vendors

**Supervised By:**

- Coordinator of Services or Manager

**Estimated Salary:** $16.20 - $23.50 per hour

**Location:** St. Joseph’s Hospital

**Benefits and Perks:**

- Competitive pay range
- Opportunity to work in a dynamic hospital environment
- Professional growth and development opportunities

**Our Commitment to Diversity and Inclusion:**

- St. Joseph’s Hospital is committed to creating an inclusive workplace that values diversity and promotes equity
- We believe that a diverse and inclusive workforce provides the most accessible and equitable care for those we serve

**Equal Opportunity Employer:**

- St. Joseph’s Hospital is an Equal Opportunity Employer and welcomes applications from diverse candidates.

This is a part-time opportunity with a competitive pay range of $16.20 - $23.50 per hour. The estimated salary is based on the location and requirements of the job. If you are a skilled and customer-focused individual looking for a rewarding career in healthcare, we encourage you to apply.

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