Fire Protection Systems Specialist
2 weeks ago
As a prominent player in the realm of intelligent, healthy, and sustainable infrastructure, our goal is to redefine building performance to benefit individuals, communities, and the environment.
Become part of a successful organization that fosters a bright future.
What We Offer
- Competitive compensation.
- Paid time off, holidays, and sick leave.
- Comprehensive benefits package, including 401K, medical, dental, and vision coverage available from day one.
- Extensive training and development opportunities supported by our exceptional internal resources.
- A collaborative and supportive team atmosphere.
- Commitment to safety through our Zero Harm initiative.
- Company vehicle, tools, and equipment provided for job completion.
- Scheduling and management assistance.
- Employee discount programs.
Your Responsibilities
- Respond to service requests from the Service Resource Center, including a brief overview of equipment/system issues.
- Engage with customer representatives to identify equipment/systems challenges.
- Diagnose issues and execute repairs on electronic fire alarm systems and related building system products at client locations.
- Adhere to established troubleshooting protocols and consult technical manuals, part manuals, change notices, and bulletins to resolve equipment issues.
- Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems.
- Interpret blueprints, diagrams, specifications, and operational manuals.
- Demonstrate exceptional customer service by maintaining communication with district staff and clients to ensure satisfaction.
- Complete Service Acknowledgements accurately through communication devices.
- Obtain customer approval upon finishing service assignments.
- Participate in a scheduled on-call rotation and assist in training or mentoring team members.
- Perform additional duties as assigned.
Qualifications
- Minimum of 2 years of documented experience in low voltage electrical systems, including Fire/Life Safety systems.
- Proficient in reading and interpreting blueprints and operational manuals.
- Familiarity with testing equipment, multi-meters, digital analyzers, and commissioning devices.
- High School Diploma or equivalent.
- Ability to follow verbal and written instructions.
- Capable of physical labor, including lifting and moving equipment and tools weighing up to 50-70 lbs.
- Able to work in various positions, including climbing ladders and working in confined spaces.
- Flexibility to work varied hours, including weekends, to meet client needs.
- Willingness to travel overnight as necessary.
- Exhibit a strong commitment to customer service.
- Maintain inventory on the service vehicle to ensure prompt response to client requests.
- Adhere to safety guidelines and procedures consistently.
- Possess strong organizational skills and a positive attitude.
- Valid driver's license and a driving record that meets company standards.
- Ability to pass a pre-employment background check and drug screening.
About Us
At Johnson Controls, our employees are valued members of a dedicated and skilled workforce. We prioritize creating a positive and inclusive work environment that encourages collaboration, innovation, and personal growth. Our team members are empowered to share their ideas and opinions, knowing they will be respected and valued. We believe in investing in our employees' well-being, offering competitive salaries, comprehensive benefits, and opportunities for career advancement.
With a strong focus on safety and sustainability, our employees play a vital role in shaping a smarter, healthier, and more sustainable future for buildings and communities globally.
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