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Operations Director

2 months ago

Florida Usa, United States Gable Search Group Full time
About the Role

We are seeking a highly skilled and experienced Operations Director to join our team at Gable Search Group. As a key member of our organization, you will be responsible for driving operational excellence and advancing our business goals and priorities.

Key Responsibilities
  • Operations Excellence:
    • Develop and implement scalable business models, frameworks, and processes that ensure operational excellence, driving effectiveness and efficiency.
    • Establish key performance indicators (KPIs) to measure operational effectiveness and track progress towards goals.
    • Lead continuous improvement efforts to enhance overall operational performance, streamline workflows, and eliminate waste.
    • Foster a culture of accountability, collaboration, and innovation with the goal of driving operational excellence.
  • Project Management:
    • Lead strategic projects, including new location launches, from initiation to completion.
    • Work with internal teams on launch plans, including market analyses, customer analyses, competitive research, and go-to-market strategies.
    • Develop project plans, timelines, and resource allocation strategies to effectively execute projects and deliver desired outcomes.
    • Coordinate cross-functional teams and external partners to facilitate project deliverables on time and on budget.
    • Oversee project progress, identify risks and issues, and implement mitigation strategies to keep projects on track and in scope.
    • Conduct post-launch analyses, ensuring continuous improvement for subsequent launches, and implement changes based on learnings.
  • Communications and Talent Development:
    • Create and implement communications/training programs to facilitate the successful adoption of business models, processes, and frameworks.
    • Provide leadership, mentorship, and coaching to the team, fostering a culture of operational excellence.
    • Promote a culture of continuous learning and improvement.
  • Stakeholder Management:
    • Build and maintain relationships with key stakeholders, including senior leadership, studio teams, project teams, and external partners.
    • Communicate regularly with stakeholders to provide updates on project statuses, operational performance, and the status of launch initiatives.
    • Act as a trusted advisor, providing insights, recommendations, and strategic guidance to inform decision-making and drive business growth.
Requirements
  • Bachelor's degree in business administration, operations management, project management, or a related field (master's degree preferred).
  • Experience creating business models, frameworks, and process tools that facilitate operational excellence at scale.
  • Experience with multi-site, multi-state healthcare.
  • Strong, proven project management skills, with experience leading complex projects from initiation to completion.
  • Excellent analytical skills and attention to detail, with the ability to glean insights from analytics to drive better decision-making and improvement.
  • Excellent communication skills with experience creating formal communication plans to drive adoption. Formal change management training is a plus.
  • Excellent interpersonal skills with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
  • Experience launching new sites (de novos) and new services.
  • PMP, Six Sigma, or other relevant certifications are a plus.