Director of Operations

2 days ago

Bridgewater NJ USA, United States Dental365 Full time
Director of Operations Job Description

Dental365 is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our executive team, you will be responsible for overseeing the operations of our organization, ensuring efficient and effective operations across multiple dental practices within our DSO.

Key Responsibilities:
  • Strategic Planning and Execution: Develop and implement the operational strategy aligned with the Company's overall goals and objectives. Collaborate with the executive team to define and execute the company's long-term vision. Identify opportunities for operational improvements, cost optimization, and efficiency enhancements.
  • Operational Management: Provide leadership and direction to all operational departments, such as manufacturing, supply chain, logistics, facilities, and quality assurance. Ensure smooth and efficient day-to-day operations, optimizing resource allocation and utilization. Implement standard operating procedures (SOPs) to streamline processes and improve productivity. Monitor and evaluate operational performance using data and metrics, making data-driven decisions to drive continuous improvement.
  • Team Leadership and Development: Build and lead a high-performing operations team, providing guidance, coaching, and mentoring to department heads and managers. Foster a culture of collaboration, accountability, and continuous learning within the operations function. Recruit and retain top talent, identifying skill gaps and implementing training and development programs. Establish succession plans to ensure a strong talent pipeline for key operational roles.
  • Compliance Monitoring: Identify operational risks and develop strategies with senior operations to mitigate them. Ensure compliance with regulatory requirements and industry standards. Implement and monitor health and safety protocols to provide a safe working environment. Develop and maintain business continuity and disaster recovery plans.
  • Financial Management: Analyze financial reports and key performance indicators to identify areas for improvement and cost-saving opportunities. Work with practice managers and revenue cycle team to optimize and maximize revenue generation.
Requirements:
  • Bachelor's degree in business administration, operations management, or a related field (a master's degree is preferred)
  • Extensive experience (5+ years) in dental practice management or operations, preferably within a DSO but at minimum with multi-location dental setting
  • Strong knowledge of dental practice operations, including scheduling, patient flow, billing, and insurance processes
  • Proven track record of successfully managing and leading teams
  • Excellent organizational and problem-solving skills
  • Strong business acumen with the ability to analyze financial and operational data
  • Familiarity with dental industry regulations and compliance requirements
  • Exceptional interpersonal and communication skills
Benefits:
  • Generous Compensation: We invest in the best and are competitive in our salary offers
  • Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being
  • 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%
  • Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual you day for self-care
  • Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family
  • Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams

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