Senior Care Services Account Executive
2 weeks ago
Fallon Health is a company that prioritizes its members' needs, delivering equitable and high-quality coordinated care. As a leading provider of government-sponsored health insurance programs, including Medicare, Medicaid, and PACE, we strive to be the top choice in the region.
Job SummaryWe are seeking a skilled Outreach Account Executive to join our team. This role requires building productive relationships with internal and external referral sources to obtain qualified referrals and enrollments for our Summit ElderCare program.
Key Responsibilities- Relationship Building
- Develop and maintain collaborative relationships with referral sources to secure qualified referrals for the Summit ElderCare program.
- Participate in community outreach activities, such as senior fairs and elder services professional association events.
- Present the Summit ElderCare program to groups and individuals who are likely prospects.
- Develop and implement a Territory Development Plan to penetrate new accounts.
- Collaborate with the SE enrollment team to discuss progress and resolve issues.
- Provide in-service orientations to new and existing Summit ElderCare program vendors.
- Tour professionals and prospects at the Summit ElderCare PACE sites.
- Follow up with prospects until the lead is closed or withdrawn.
- Achieve monthly referral and home visit request goals for the Summit ElderCare program.
- Generate sufficient Summit ElderCare enrollment referrals to meet monthly enrollment goals.
- Explain the SE program clearly and consistently to prospects and their families.
- Document all sales activities in the departments CRM application in a timely manner.
- Meet weekly sales activity deliverables consistently.
- Regularly review effectiveness against goals and provide market intelligence to the SE Manager and Outreach/Enrollment Director.
- Manage professional development by seeking advice, training, and coaching from colleagues and managers.
- Operate within marketing and outreach guidelines and regulations provided by CMS and EOHHS.
- Ask questions pertaining to compliance or privacy regulations when in doubt.
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