Senior Care Services Account Executive

1 week ago

North Dartmouth, United States Fallon Community Health Plan, Inc. Full time
Job Title: Senior Care Services Account Executive

Fallon Health is a company that cares. We prioritize our members--always making sure they get the care they need and deserve. Our mission is to improve health and inspire hope. We strive to be the leading provider of government-sponsored health insurance programs, including Medicare, Medicaid, and PACE, in the region.

Responsibilities:
  • Manage a territory and group of referral source accounts, providing regular follow-up and overcoming barriers with each account to obtain referrals.
  • Create productive and collaborative relationships with internal and external referral sources to obtain qualified referrals and enrollments for the Summit ElderCare program.
  • Participate in community outreach activities, such as senior fairs, community events, and elder services professional association events.
  • Present the Summit ElderCare program to groups who are likely prospects, caregivers, and community referral sources.
  • Develop and implement a Territory Development Plan, and carry out activities to penetrate accounts listed on the plan.
  • Work collaboratively with SE enrollment team to discuss progress of referrals and ideas for resolving issues.
  • Provide in-service orientations to new and existing Summit ElderCare program vendors.
  • Tour both professionals and prospects at the Summit ElderCare PACE sites.
  • Show accountability and follow up with prospects until the lead is closed/withdrawn.
  • Achieve monthly referral and home visit request goals for Summit ElderCare program.
  • Secure Applications:
    • Generate sufficient Summit ElderCare enrollment referrals to meet monthly enrollment goals.
    • Explain the SE program clearly and consistently to prospects and their families to ensure that prospects enroll with a solid understanding of the program and will remain members.
Qualifications:
  • Education: BS or BA degree and/or comparable experience.
  • License: Access to reliable transportation in order to meet the requirements of this position.
  • Experience: 3 years of sales experience in healthcare or group insurance strongly preferred.
  • Must have proven experience working in a customer-facing role focused on sales, lead generation in a high-paced customer service or sales environment.
  • Knowledge of Medicare, Medicaid and insurance products is desirable.
  • Knowledge of customer service, sales, outreach and marketing principles and practices.
  • Possession of a valid Mass. driver's license and reliable transportation to be used for marketing activities and home visits.

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