Dining Room Supervisor

5 days ago


SaintBauzilledePutois, Occitanie, United States Glenridge on Palmer Ranch Full time
About the Role

We are seeking a highly skilled and experienced Dining Room Supervisor to join our team at Glenridge on Palmer Ranch. As a key member of our Dining Services team, you will be responsible for ensuring exceptional service and customer satisfaction in our various dining and catering venues.

Key Responsibilities
  • Assist in the daily supervision of service staff to ensure excellent service and customer satisfaction.
  • Assist with the administration of daily special and catered functions, including the use of private dining rooms and main dining areas.
  • Assist in planning and executing catering responsibilities, including event coordination and staff management.
  • Ensure proper greeting and seating of all members and guests.
  • Manage and administer sanitation functions and responsibilities, including sanitation task assignments, quality assurance, and chemical inventory management.
  • Prepare and maintain records, reports, and paperwork regarding Dining Services operations.
  • Supervise cleaning and setup of dining areas.
  • Assist with on-the-job training and orientation of newly assigned service staff.
  • Implement and coordinate department policies and procedures, with a focus on service excellence.
  • Assist with scheduling of service staff.
  • Use good judgment in determining needs of the company and maintaining information delivery in conformance with recognized standards.
Requirements
  • High School Diploma or equivalent required.
  • At least two years of experience in administration and management of service, catering, and front-of-house operations.
  • Sanitation certification training and certification required.
  • Knowledge of customer service processes, quality standards, and evaluation of customer satisfaction.
  • Strong knowledge of local, state, and federal food sanitation regulations.
  • Excellent leadership, communication, and problem-solving skills.
  • Excellent organizational and time management skills.
  • Ability to work with a diverse senior population and provide empathetic and enthusiastic service.
About Us

Glenridge on Palmer Ranch is a dynamic and award-winning retirement community that values excellence in service and customer satisfaction. We are committed to providing a positive and supportive work environment for our team members and are seeking individuals who share our passion for delivering exceptional service.



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