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Hospitality Room Steward

2 months ago

SaintBauzilledePutois, Occitanie, United States Wyndham Hotels & Resorts Full time

Position Title: Room Attendant

Location: Sarasota, FL, US

Company Overview: Wyndham Hotels & Resorts is a premier hotel franchisor and management company, boasting a portfolio of 20 renowned brands across 9,000 hotels in over 80 countries. We are dedicated to providing exceptional experiences for our guests and supporting our hotel owners in delivering outstanding service.

Job Summary: The Room Attendant plays a crucial role in ensuring that guest accommodations are maintained to the highest standards of cleanliness and comfort. This position requires a commitment to providing friendly and efficient service to enhance the guest experience.

Key Responsibilities:

  • Maintain cleanliness and orderliness of guest rooms according to established standards.
  • Perform pre-cleaning tasks, including organizing guest supplies and cleaning materials.
  • Remove waste and soiled linens from rooms and common areas.
  • Ensure public spaces and storage areas are kept clean and tidy.
  • Restock housekeeping carts and replenish cleaning supplies as needed.
  • Report any maintenance issues or missing items to the appropriate supervisor.
  • Handle lost and found items in accordance with company policy.
  • Provide exceptional service to guests, addressing their needs and concerns promptly.

Qualifications:

  • High School diploma or equivalent preferred.
  • Previous experience in a hotel or similar environment is advantageous.
  • Ability to lift and carry up to 50 pounds and stand for extended periods.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a team-oriented environment.

Work Environment: This position may require flexible hours and the ability to work in various conditions. Adherence to company standards for personal appearance and grooming is essential.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.