Retirement Services Program Manager

2 weeks ago


Augusta, Maine, United States Patriot Enterprises Full time
Job Title: Retirement Services Officer

Patriot Enterprises is seeking a highly skilled and experienced Retirement Services Officer to join our team. As a key member of our organization, you will be responsible for overseeing the Retirement Services program, focusing on the Survivor Benefit Plan (SBP) for military personnel and their families.

Key Responsibilities:
  • Ensure effective support for service members and their families as they prepare for retirement.
  • Manage the implementation of the Survivor Benefit Plan (SBP), providing guidance and resources to service members regarding options and enrollment.
  • Conduct workshops and briefings on retirement benefits and SBP to educate service members on available entitlements.
  • Develop and distribute educational materials related to retirement services and SBP, ensuring clear communication of options and processes.
  • Collaborate with military departments, veteran organizations, and external agencies to facilitate access to retirement services and resources.
  • Maintain accurate records of services provided and monitor retiree satisfaction with the support received.
  • Prepare reports on retirement statistics and program effectiveness for management review.
  • Stay informed about updates to military policies and procedures regarding retirement services to ensure compliance.
  • Identify opportunities for process improvements in the delivery of retirement services and SBP management.
  • Advocate for the needs of retiring personnel within the military community, representing their interests in meetings and discussions with leadership.
  • Facilitate communication between retiring personnel and various support organizations to ensure that their needs are met during the transition.
  • Assist service members in navigating healthcare options, including TRICARE and other medical benefits, ensuring they understand enrollment processes and eligibility.
  • Provide support for financial literacy, helping service members understand their retirement pay, pensions, and any other financial resources available to them.
  • Coordinate with local community organizations and resources to connect retirees with additional support services, such as housing, employment, or educational opportunities.
  • Organize community outreach events and programs to promote available resources and engage with the retiree population.
  • Train and support new staff members in retirement services policies and procedures, ensuring a knowledgeable and capable team.
  • Stay engaged with professional development opportunities related to retirement services, attending workshops and conferences to enhance skills and knowledge.
  • Monitor compliance with military regulations related to retirement services and SBP, ensuring adherence to established policies and procedures.

Patriot Enterprises offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced professional with a passion for serving military personnel and their families, we encourage you to apply for this exciting opportunity.



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