Sales Professional
5 days ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Express. This role is perfect for individuals who enjoy working in a fast-paced retail environment, providing exceptional customer service, and collaborating with colleagues to achieve sales goals.
About the Job:
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting store environment for customers.
- Follow company policies and procedures to guarantee the safety of all associates and customers.
- Assist with product launch changes according to established Standard Operating Procedures (SOP).
- Deliver an outstanding customer experience by processing transactions quickly and accurately, reducing wait times, and resolving customer service-related issues effectively.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements & Qualifications:
- Education: High School or Equivalent
- Years of Experience: 0-2 years of relevant job experience - minimum 6 months
- Proficient in using technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
Critical Skills & Attributes:
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team, and associates
- Demonstrated collaborative skills and ability to work well within a team
Benefits & Compensation:
- Estimated Salary Range: $58,000 - $87,000 per year
- Medical, pharmacy, dental, and vision coverage
- 401(k) and Roth 401(k) with Company match
- Paid Time Off
- Parental leave for new moms and dads
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