Sales Professional

5 days ago


Modesto, California, United States Express Full time
Express Retail Sales Associate

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Express. This role is perfect for individuals who enjoy working in a fast-paced retail environment, providing exceptional customer service, and collaborating with colleagues to achieve sales goals.

About the Job:

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting store environment for customers.
  • Follow company policies and procedures to guarantee the safety of all associates and customers.
  • Assist with product launch changes according to established Standard Operating Procedures (SOP).
  • Deliver an outstanding customer experience by processing transactions quickly and accurately, reducing wait times, and resolving customer service-related issues effectively.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Requirements & Qualifications:

  • Education: High School or Equivalent
  • Years of Experience: 0-2 years of relevant job experience - minimum 6 months
  • Proficient in using technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements

Critical Skills & Attributes:

  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team, and associates
  • Demonstrated collaborative skills and ability to work well within a team

Benefits & Compensation:

  • Estimated Salary Range: $58,000 - $87,000 per year
  • Medical, pharmacy, dental, and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Paid Time Off
  • Parental leave for new moms and dads


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