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Care Coordinator
2 months ago
Family Health Centers of San Diego, Inc. is a leading community health system dedicated to providing exceptional healthcare to underserved communities. As a Case Manager I, you will play a vital role in delivering high-quality care and support services to our patients.
Key Responsibilities- Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
- Conducts initial and on-going assessment of client's health and/or support service needs, sets level of client need, and facilitates care transitions between providers, partners, and referral sources.
- Facilitates enrollment of patients in specialty care and services, schedules appointments, and provides intakes per department guidelines and productivity goals.
- Provides basic and intensive individual support, based on client need, including providing interventions, referrals, and more intensive support which may include home visits.
- Tracks, monitors, and actively manages assigned patient cases to ensure coordination of care, retention of patient, and ensuring a high level of utilization is maintained.
- Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field.
- 2 years of work experience providing human services to high-risk, medically underserved, or relevant community health populations.
- Ability to work well in both a team-based environment and independently.
- Basic computer literacy ability to comply with department needs and expectations.
- Basic counseling skills, such as reflecting, active listening, and paraphrasing.
- Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
- Bilingual in English/Spanish may be required depending on assignment.
- Demonstrated ability to be culturally sensitive and respect diversity.
- Excellent interpersonal and customer service skills.
- Excellent written and verbal communication skills.
- Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.
We offer a competitive salary range of $27.47 per hour, exclusive of fringe benefits or potential bonuses.
Please note that the final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience.
