Patient Care Coordinator

1 month ago


San Diego, California, United States Serene Health Full time
Job Title: Patient Coordinator

At Serene Health, we are committed to providing exceptional care and support to our patients. As a Patient Coordinator, you will play a vital role in ensuring that our patients receive the best possible care and services.

Key Responsibilities:
  • Implement a screening and triage process to identify patient needs and determine the necessary services.
  • Provide excellent customer service and communication skills to interact with patients, families, and healthcare professionals.
  • Maintain accurate and confidential patient records, including demographic information, medical history, and treatment plans.
  • Collaborate with clinical staff to ensure seamless coordination of patient care and services.
  • Identify and address any emergent or complex cases, seeking clinical review as needed.
Requirements:
  • High school diploma or equivalent required.
  • Bilingual in English and Spanish preferred.
  • 2+ years of experience in front office work or a related field.
  • Proficiency in Microsoft Office Suite and excellent data entry skills.
  • Excellent organizational and time management skills, with attention to detail.
  • Exceptional communication and interpersonal skills, with the ability to maintain confidentiality.
Working Environment:

Prolonged periods of sitting at an office desk, with occasional lifting of up to 15lbs.

Benefits:

Our full-time employees are eligible for a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability benefits, and a 401(k) plan.



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