Patient Care Coordinator
1 month ago
At Serene Health, we are committed to providing exceptional care and support to our patients. As a Patient Coordinator, you will play a vital role in ensuring that our patients receive the best possible care and services.
Key Responsibilities:- Implement a screening and triage process to identify patient needs and determine the necessary services.
- Provide excellent customer service and communication skills to interact with patients, families, and healthcare professionals.
- Maintain accurate and confidential patient records, including demographic information, medical history, and treatment plans.
- Collaborate with clinical staff to ensure seamless coordination of patient care and services.
- Identify and address any emergent or complex cases, seeking clinical review as needed.
- High school diploma or equivalent required.
- Bilingual in English and Spanish preferred.
- 2+ years of experience in front office work or a related field.
- Proficiency in Microsoft Office Suite and excellent data entry skills.
- Excellent organizational and time management skills, with attention to detail.
- Exceptional communication and interpersonal skills, with the ability to maintain confidentiality.
Prolonged periods of sitting at an office desk, with occasional lifting of up to 15lbs.
Benefits:Our full-time employees are eligible for a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability benefits, and a 401(k) plan.
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