Care Coordinator

3 days ago

San Diego, California, United States Family Health Centers of San Diego Full time
Job Title: Care Coordinator

Family Health Centers of San Diego is seeking a highly motivated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in providing exceptional healthcare services to our patients, particularly those who are underserved and vulnerable.

Job Summary:

The Care Coordinator will work under general supervision to provide case management services to assigned individuals. This includes participating in the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines.

Key Responsibilities:
  • Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
  • Conducts initial and on-going assessment of client's health and/or support service needs. Sets level of client need.
  • Facilitates care transitions between providers, partners, and referral sources and specialty care providers. Follows-up on referrals within established timeframes.
  • Facilitates enrollment of patients in specialty care and services. Schedules appointments and provides intakes per department guidelines and productivity goals.
  • Provides basic and intensive individual support, based on client need. Support may include providing interventions, providing internal and community services referrals, and more intensive support which may include a home visit.
  • Tracks, monitors, and actively manages assigned patient cases to ensure coordination of care, retention of patient, and ensuring a high level of utilization is maintained.
Requirements:
  • Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required.
  • 2 year of work experience providing human services to high risk, medically underserved, or relevant community health populations required.
  • Ability and means to travel as needed in a timely manner within San Diego County.
  • Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used.
Preferred Qualifications:
  • Ability to work well in both a team-based environment and independently.
  • Basic computer literacy ability to comply with department needs and expectations.
  • Basic counseling skills, such as reflecting, active listening, and paraphrasing.
  • Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
  • Bilingual in English/Spanish may be required depending on assignment.
  • Demonstrated ability to be culturally sensitive and respect diversity.
  • Excellent interpersonal and customer service skills.
  • Excellent written and verbal communication skills.
  • Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.

We offer a competitive salary range of $27.47 and a generous compensation and benefits package. If you are passionate about providing exceptional healthcare services to underserved communities, we encourage you to apply for this exciting opportunity.

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