Director of Operations and Strategic Growth

2 days ago


Tacoma, Washington, United States Making A Difference foundation Full time
Job Summary

The Director of Operations and Strategic Growth will lead the Making A Difference Foundation's efforts to meet its strategic program goals, building the organization's operational capacity and managing people and programs to address client food insecurity needs.

Key Responsibilities
  • Lead the development of annual business plans to support the organization's strategic goals
  • Manage procurement processes and coordinate material and resource allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations
Additional Responsibilities
  • Work with the Volunteer Coordinator to creatively engage volunteers throughout the organization
  • Oversee the creation of training programs to upgrade skill levels of volunteers and promote safety
  • Ensure that volunteer programs successfully engage people from diverse populations within the affiliate's service area
  • Provide strong leadership to staff in all operational departments
  • Demonstrate a commitment to diversity, equity, and inclusion
Requirements
  • Commitment to the organization's principles and core values
  • Superior analytical skills and ability to think strategically
  • Insight and skill to effectively lead a voluntary, non-profit organization
  • Proven track record in sound operational management and motivating supervision of others
  • Ability to attract, retain, lead and motivate quality staff and volunteer leadership
  • Bachelor's degree in business administration or relevant field
  • Familiarity with MS Office and various business software
  • Working knowledge of data analysis and performance/operation metrics
Benefits
  • PTO and sick time
  • 12 holidays per year
  • Vacation time after one year of employment
  • Medical, dental, and vision insurance
  • Long and short-term disability insurance
  • Life insurance


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