Director of Operations for Nonprofit

23 hours ago

Tacoma, Washington, United States Making A Difference Foundation Full time
Job Title: Director of Operations for Nonprofit

The Director of Operations for Nonprofit will lead the Foundation's efforts to meet its strategic program goals, building the organization's food operating capacity and managing people and programs so that the Foundation can address the clients' food insecurity needs.

Key Responsibilities:

  • Lead the development of annual business plans to support the organization's strategic goals
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations

Requirements:

  • Commitment to the organization's principles and core values
  • Superior analytical skills and ability to think strategically
  • Insight and skill to effectively lead a voluntary, non-profit organization within a complex internal and external environment
  • Proven track record in sound operational management, and motivating supervision of others
  • Ability to attract, retain, lead and motivate quality staff and volunteer leadership
  • Ability to establish and maintain excellent working relationships with supervisor, director reports, and other MADF staff
  • BSc/BA in business administration or relevant field or equivalent experience
  • Familiarity with MS Office and various business software
  • Working knowledge of data analysis and performance/operation metrics
  • In-depth knowledge of diverse business functions and principles
  • Knowledge of industry's legal rules and guidelines
  • Excellent organizational and leadership abilities
  • At least 5 years of proven experience as Director of Operations or equivalent position
  • Outstanding communication and people skills

Work Environment:

The work week is Monday to Friday or other 5-day arrangement as fits needs of organization, with occasional meetings and events on Saturdays and evenings.

Equity and Inclusion:

Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency, and an understanding of oppression and its impact.

Participate in intentional learning efforts, including events relating to understanding institutional racism and building cultural competency.

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