Hotel Reservation Specialist
3 days ago
Job Summary:
Caesars Entertainment is seeking a highly skilled and customer-focused Hotel Reservation Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Reservation Management: Assist guests with room, suite, golf, show, limo, and restaurant reservations, ensuring seamless and efficient booking processes.
- Customer Service: Handle all incoming customer transactions, responding to inquiries and resolving issues in a professional and courteous manner.
- Confidentiality and Security: Safeguard customer confidentiality and maintain the highest level of security and integrity in all interactions.
- Team Collaboration: Work closely with other departments to ensure seamless communication and coordination, providing exceptional service to our guests.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with guests and colleagues.
- Attention to Detail: Demonstrate a high level of attention to detail, ensuring accuracy and precision in all aspects of the job.
- Problem-Solving Skills: Possess strong problem-solving skills, with the ability to think critically and resolve issues in a timely and effective manner.
What We Offer:
- Competitive Salary and Benefits: Enjoy a competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunities for Advancement: Take advantage of opportunities for career growth and advancement within our company.
- Recognition and Rewards: Receive recognition and rewards for outstanding performance and contributions to the team.
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