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Full-time Medical Office Receptionist

2 months ago

Chicago, Illinois, United States Bright Light Medical Imaging Full time
Position Overview

Salary:
At Bright Light Medical Imaging, we pride ourselves on being a well-established and reputable multi-location Diagnostic Imaging Facility, dedicated to providing exceptional patient care. Our centers are equipped with state-of-the-art technology, ensuring high-quality services without the excessive costs associated with larger hospitals. We strive to create a comfortable and inviting environment, enhancing the healthcare experience with a personal touch. Our mission is to deliver compassionate and outstanding care consistently while positively impacting our communities. We foster a vibrant workplace that encourages our employees to learn, grow, and excel.

Ideal Candidate:

Full-time Medical Office Receptionist (Polish Speaking)

Work Schedule: Monday - Friday, hours may vary

Daily Responsibilities:

  • Professionally greet patients in person and over the phone
  • Manage incoming calls, screening and directing as needed
  • Assist patients with check-in procedures, maintain accurate records, and process payments
  • Handle clerical tasks while ensuring confidentiality and compliance with HIPAA regulations
  • Schedule and confirm clinical appointments using our medical records system
  • Ensure accurate order scheduling, including patient details and necessary authorizations
  • Provide administrative support in collaboration with internal teams
  • Notify medical staff of patient arrivals and assist with patient flow
  • Understand insurance protocols for referrals and authorizations
  • Obtain necessary authorizations for services, ensuring financial clearance is achieved
  • Perform additional duties as assigned
  • Ability to alternate between sitting, standing, and lifting, with a maximum lift of 15 lbs

Required Qualities:

  • Professional demeanor with a customer-focused attitude
  • Strong verbal communication skills
  • Ability to maintain composure in a fast-paced environment
  • Highly organized with attention to detail
  • Adaptability to changing schedules and priorities
  • Resourceful and proactive in problem-solving
  • Effective multitasking and time management abilities

Qualifications:

  • High School Diploma or GED
  • Previous experience in a medical or office setting preferred
  • Experience with data entry and word processing
  • Knowledge of medical terminology is advantageous
  • Fluency in Polish is required

Benefits:

  • Competitive salary with opportunities for advancement
  • Comprehensive on-site training
  • 401(k) plan with company matching
  • Multiple health insurance options available
  • Paid time off and designated holidays
  • Annual uniform allowance
  • Quarterly appreciation events