Benefit Programs Specialist I/II

1 week ago


King and Queen Court House, Virginia, United States Commonwealth of Virginia Full time

Job Summary:

The Commonwealth of Virginia is seeking a compassionate and detail-oriented Benefit Programs Specialist I/II to join our team. As a key member of our Human Services department, you will play a critical role in determining eligibility for various social services and government assistance programs.

Key Responsibilities:

  • Conduct interviews with individuals to determine eligibility for assistance and re-determine their continuing eligibility.
  • Process applications for financial assistance and diversion, explaining client responsibilities, rights, and program availability.
  • Evaluate consistency and completeness of data secured, and where indicated, substantiate its accuracy.
  • Compute assistance plans and determine the need for and amount of allowances for special circumstance items.
  • Evaluate social factors such as education, work experience, and levels of social functioning.
  • Evaluate employability of clients and explore potential sources of income.

Requirements:

  • High school diploma supplemented with additional training and related work experience, or any equivalent combination of training and experience.
  • Some knowledge of basic human behavior, mathematics, and interviewing techniques.
  • Skill in operating a personal computer and associated office and agency software.

Preferred Qualifications:

  • Degree or coursework in Human Services.
  • Experience in a Local Department of Social Services.
  • Experience in processing public assistance.

Special Requirements:

  • DMV driving record check, pre-employment drug screen, and CPS and criminal history search.
  • Employee must be willing to work in community emergency response capacity in the event of a natural disaster or emergency.

How to Apply:

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand-delivered applications and resumes will not be accepted.



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