Family Services Specialist

2 weeks ago

King and Queen Court House, Virginia, United States Commonwealth of Virginia Full time
Job Summary

We are seeking a highly skilled and compassionate Family Services Specialist to join our team at the King and Queen County Department of Social Services. As a key member of our team, you will work closely with older adults and their families in a rural community, providing essential support and services to promote their well-being and independence.

Key Responsibilities
  • Interpret laws, policies, and regulations related to adult protective services and other areas of responsibility.
  • Monitor, coordinate, and administer specific programs as assigned.
  • Conduct investigations of abuse, neglect, and exploitation of older adults and adults with disabilities.
  • Complete biopsychosocial assessments using the Virginia Uniform Assessment Instrument.
  • Coordinate services within specific areas of responsibility.
  • Interview and assess customer needs and other relevant factors.
  • Present cases to determine appropriate services and write/implement service plans.
  • Provide case management services to monitor compliance.
  • Track expenditures, prepare/submit budget estimates, and ensure payment for services.
  • Complete necessary federal, state, and local planning and reporting requirements.
  • Coordinate with other agencies and participate in multi-disciplinary and interagency teams providing services to customers.
  • Conduct overall monitoring of programs in specific areas of responsibility.
  • Serve as a resource to clients and the community in area of expertise.
  • Provide after-hours on-call coverage and respond to emergencies in adult/child protective services and/or foster care.
Requirements

To be successful in this role, you will need:

  • A minimum of a Bachelor's degree in a Human Services field or a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area.
  • Some knowledge of social work principles and practices, human behavior and motivational theory, and social, economic, and health problems.
  • Skill in operating a motor vehicle and personal computer with associated software.
  • Demonstrated ability to communicate effectively both orally and in writing, interview, assess needs, counsel, and refer clients to other resources as needed, develop and implement service plans, make sound judgments within the framework of existing laws, policies, and regulations, respond to client emotions, plan and manage own work activities, establish and maintain effective relationships, and stay abreast of current trends and developments in the social work field.
Preferred Qualifications

Possession of a BSW or MSW degree is desirable. Education and/or experience in Gerontology is also desirable. Demonstrated experience and/or training in Adult Protective Services is desirable. Demonstrated experience in working with older adults and/or adults with disabilities and their families is also desirable.

Special Requirements

All applicants are subject to a DMV driving record check, pre-employment drug screen, and CPS and criminal history search. The investigation may include fingerprint checks, local agency checks, employment verification, verification of education, credit checks, and other checks requested by the hiring authority. Employee must be willing to work in community emergency response capacity in the event of a natural disaster or emergency. Family Services Specialists are required to perform Child Protective and Adult Protective on-call duties after hours, nights, weekends, and holidays in a rotation with their team members.

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