Insurance Operations Assistant

2 weeks ago


Longwood, Florida, United States Stahl & Associates Insurance Full time

Stahl & Associates Insurance, a partner of Higginbotham Insurance, is thrilled to announce an opening for a Commercial Lines Assistant within our vibrant team. We seek a proactive and enthusiastic insurance professional dedicated to delivering exceptional service to our commercial clientele while thriving in a supportive environment that values work/life balance.

This role will involve assisting the Commercial Lines team in managing existing property and casualty clients as well as engaging with new business opportunities. Key responsibilities include: processing certificates of insurance and Motor Vehicle Records for commercial accounts; reviewing policies and endorsements; updating applications in the Agency Management System; gathering relevant information from carrier websites to facilitate daily servicing of commercial accounts; conducting policy checks; processing endorsements; managing direct bill renewals; accepting, documenting, and processing payments; addressing phone inquiries; and providing top-notch customer service to foster and maintain client relationships. Additionally, this individual may offer backup support for the receptionist as required.

  • Outstanding interpersonal and customer service abilities
  • Strong verbal and written communication skills
  • Ability to collaborate effectively within a team setting
  • Proficient in completing tasks efficiently and accurately with a keen attention to detail
  • Skilled in organizing and prioritizing workload in a dynamic, fast-paced environment
  • Strong computer proficiency, including familiarity with MS Office, Outlook, and Teams
  • Experience with Agency Management Systems is essential; familiarity with Applied EPIC is preferred
  • Understanding of insurance terminology, processes, and workflows is advantageous
  • Possession of a current FL 4-40 or 2-20 insurance license, or willingness to obtain promptly
At Stahl & Associates, we highly value our dedicated, long-term team of knowledgeable insurance professionals and foster a collaborative atmosphere that promotes personal and professional development as well as career fulfillment. Our positions come with a comprehensive range of company benefits, including a 401(k) retirement plan, competitive salaries, opportunities for continuing education, a generous PTO program, and an excellent work/life balance. Become a part of our team and contribute to our ongoing success.

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