Head of Client Advocacy
3 days ago
We are seeking a highly experienced Head of Client Advocacy to lead our customer success efforts. The ideal candidate will have a strong background in managing large teams and driving customer satisfaction and retention goals.
Estimated Salary: $160,000 - $210,000 per year, depending on location and experience.
Responsibilities- Partner with other departments (Sales, Product, Marketing, etc.) to ensure the overall customer experience achieves our vision to be the most loved software for every clinic.
- Define and optimize operational processes and procedures for the Customer Success team for improved tracking and reporting and to deliver the highest level of service levels.
- Develop long-term strategic initiatives and innovative solutions that promote customer engagement and support company expansion in existing and new markets.
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Client Advocacy Specialist
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San Diego, California, United States Vets Hired Full timeYour ResponsibilitiesOversight of ongoing account service activitiesDelivery of invoices and management of receivablesMeetings with Client Sales Executive to update, advise, educate, and inform clients on recent industry trends and eventsCoordination of activities on XLP accountEvaluation of claims data and advising clients on risk management...
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Client Services Coordinator
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San Diego, California, United States Legal Aid Society Of San Diego Full timeAbout Our OpportunityAre you passionate about making a difference in your community? Do you have excellent communication skills and a commitment to the rights and empowerment of clients? We are seeking a Client Services Coordinator to join our team!Job SummaryThis role involves providing client support and assessment, coordinating access to legal services,...
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Head of Client Outcomes
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Client Service Liaison
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San Diego, California, United States Vets Hired Full timeJob DescriptionThe Client Service Executive - XLP role at Vets Hired is a demanding yet rewarding position that requires exceptional client service skills and a strong understanding of insurance terminology.Key Responsibilities:Oversee ongoing account service activities, ensuring seamless communication with clients and internal stakeholders.Develop and...
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Executive Client Partner
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Executive Attorney, Litigation and Advocacy
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Head of Customer Advocacy
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Criminal Justice Advocate Position
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