Office Administrator

4 days ago


Catonsville, Maryland, United States Harvest Of Hope Behavioral Health I Full time
Job Title: Office Manager

Harvest of Hope Behavioral Health I is seeking a highly organized and detail-oriented Office Manager to oversee the daily operations of our facility. The ideal candidate will have a strong background in office management, preferably in a healthcare or behavioral health setting.

Key Responsibilities:
  • Administrative Oversight: Manage and coordinate office activities, including scheduling, correspondence, and communication.
  • Staff Supervision: Supervise and support administrative staff, including receptionists, clinicians, and other support personnel.
  • Patient and Client Relations: Handle patient inquiries, complaints, and appointment scheduling with professionalism and sensitivity.
  • Financial and Operational Management: Assist with billing, coding, and insurance claims processing to ensure accurate and timely reimbursement.
  • Compliance and Quality Assurance: Ensure that the facility adheres to all relevant regulations and standards, including HIPAA and COMAR.
Requirements:
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in business administration, healthcare management, or a related field preferred.
  • Experience: Minimum of 3-5 years of experience in office management, preferably in a healthcare or behavioral health setting.
  • Skills: Strong organizational and multitasking abilities, excellent communication and interpersonal skills, proficiency in office software, and familiarity with medical billing and coding.
Personal Attributes:
  • Compassionate and empathetic demeanor, with a commitment to supporting patients and staff.
  • High level of integrity and professionalism in handling sensitive information.
  • Ability to work effectively in a fast-paced and dynamic environment.
Working Conditions:
  • Office environment with standard working hours, although some flexibility may be required.
  • Occasional exposure to stressful situations related to patient care.

Harvest of Hope Behavioral Health I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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