Current jobs related to Guest Service Supervisor - Newport, Rhode Island - Navy Exchange

  • Housekeeping Services Specialist

    3 days ago

    Newport, Rhode Island, United States Navy Exchange Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Housekeeping Services Specialist to join our team at the Navy Exchange. As a key member of our facilities maintenance department, you will be responsible for ensuring the cleanliness and maintenance of our properties.The successful candidate will perform a range of tasks including cleaning...

  • Luxury Event Supervisor

    3 weeks ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Newport Harbor Island Resort is a premier resort destination in Newport, Rhode Island, offering a picturesque location overlooking the stunning Newport Harbor.Job Summary:The Banquet Houseperson/Set-Up Supervisor will lead and supervise a team of Banquet Housepersons, ensuring efficient and seamless set-up and breakdown of event spaces.Duties and...

  • Banquet Houseperson/Set-Up Supervisor

    2 months ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Event Set-Up CoordinatorNewport Harbor Island Resort is seeking a skilled Event Set-Up Coordinator to join our team. As a key member of our hospitality team, you will be responsible for ensuring the seamless execution of events and functions at our resort.Key Responsibilities:Lead and supervise a team of event set-up staff to ensure efficient and timely...

  • Cleanliness Specialist

    3 weeks ago

    Newport, Rhode Island, United States Pyramid Global Hospitality Full time

    Your RoleAs a Cleanliness Specialist at Pyramid Global Hospitality, your key responsibilities will include:Engaging with guests to ensure their stay is going wellWorking as a team to accomplish the goal of resort cleanlinessKeeping your work cart orderly and properly stockedProper utilization of equipment, supplies, and guest amenitiesThorough cleanliness...

  • Customer Service Ambassador for Newport Harbor Island Resort

    3 weeks ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    OverviewNewport Harbor Island Resort is a premier destination in Newport, Rhode Island, offering an exciting opportunity for job applicants to join our team. Our resort boasts a picturesque location overlooking the stunning Newport Harbor, providing a unique and captivating experience for our guests.Career OpportunityWe are seeking a Cafeteria Attendant who...

  • Cleaning Operations Coordinator

    3 days ago

    Newport, Rhode Island, United States Navy Exchange Full time

    Job Title: Housekeeping Services SpecialistJob Summary:We are seeking a skilled and efficient Housekeeping Services Specialist to join our team at the Navy Exchange. As a key member of our facilities maintenance department, you will be responsible for ensuring the cleanliness and maintenance of our properties.The successful candidate will perform a range of...

  • Housekeeping Attendant/Flex Specialist

    2 weeks ago

    Newport, Rhode Island, United States Navy Exchange Full time

    Job Summary: As a Housekeeping Attendant/Flex Specialist with the Navy Exchange, you will be responsible for performing a wide range of housekeeping services at our Navy Gateway Inn and Suites and Navy Lodge properties. This includes cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, and more.Duties and...

  • Dining Service Attendant

    2 days ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Compensation and BenefitsThe estimated salary for this role is USD $14.00 per hour, which aligns with industry standards for a Busser position in Newport, Rhode Island.Newport Harbor Island Resort offers a comprehensive benefits package to support the well-being of its team members. The program includes three tiers of medical coverage, dental and vision...

  • Nursing Operations Supervisor

    2 weeks ago

    Newport, Rhode Island, United States Genesis HealthCare Full time

    At Genesis HealthCare, we are committed to delivering high-quality healthcare and everyday compassion. As a Day Shift Weekend RN Supervisor, you will play a vital role in supporting the Director of Nursing in achieving positive clinical outcomes, patient/family, and employee satisfaction.About Genesis HealthCareWe are a leading provider of healthcare...

  • Nursing Unit Supervisor

    2 weeks ago

    Newport, Rhode Island, United States Genesis HealthCare Full time

    Genesis HealthCare is a leading provider of healthcare services, and we're looking for a dedicated Nursing Unit Supervisor to join our team in Middletown. As a key member of our nursing leadership team, you'll play a vital role in ensuring the delivery of high-quality care to our patients.We offer an excellent compensation package, with an estimated salary...

  • Food Service Associate

    3 weeks ago

    Newport, Rhode Island, United States Chartwells K12 Full time

    We are seeking a skilled Food Service Associate to join our team at Chartwells K12. This part-time role involves preparing and serving food to students in a school setting.Key Responsibilities:Prepare ingredients for food preparation, including washing, peeling, cutting, and seeding fruits and vegetables.Weigh and measure designated ingredients according to...

  • Luxury Resort Bell Captain

    3 weeks ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Experience the Art of HospitalityNewport Harbor Island Resort invites skilled hospitality professionals to join our team as a Luxury Resort Bell Captain in picturesque Newport, Rhode Island.About the Role:This is an exciting opportunity to lead a team of dedicated bellpersons, providing exceptional service and creating unforgettable experiences for our...

  • Valet Parking Attendant for a Dynamic Team

    3 weeks ago

    Newport, Rhode Island, United States UPP Global Full time

    Unlock Your Potential as a Valet Parking AttendantWe are seeking highly motivated and customer-focused individuals to join our team of Valet Parking Attendants at UPP Global in Newport, RI. As a valued member of our team, you will be responsible for providing exceptional service to our guests, ensuring their experience is nothing short of exceptional.About...

  • Front Desk Ambassador

    2 weeks ago

    Newport, Rhode Island, United States Auberge Resorts Full time

    Immerse Yourself in Exceptional Guest ServiceA career as a Front Desk Ambassador at Auberge Resorts Collection offers the opportunity to be part of a dynamic team that prides itself on delivering exceptional guest experiences. We are seeking a charismatic and skilled individual to provide warm and personalized welcome services, exceeding the expectations of...

  • Dining Area Support Specialist

    3 weeks ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Discover a career opportunity at Newport Harbor Island Resort, a premier resort destination in Newport, Rhode Island. Nestled alongside the picturesque Newport Harbor, our stunning location provides an unforgettable experience for guests. As a team member, you will work in a beautiful setting, delivering exceptional service and creating lasting memories.We...

  • Front Desk Experience Specialist

    3 days ago

    Newport, Rhode Island, United States Wayfinder Hotel Newport Full time

    Join our dynamic team at Wayfinder Hotel Newport! We are seeking a skilled Front Desk Experience Specialist to provide exceptional customer service and create memorable experiences for our guests. In this role, you will interact with guests, respond to inquiries, and resolve issues in a professional and courteous manner. Your expertise in conflict resolution...

  • Hospitality Ambassador

    2 weeks ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Welcome to Newport Harbor Island Resort, a premier resort destination in Newport, Rhode Island. Our picturesque location overlooking the stunning Newport Harbor provides a unique and captivating experience for our guests.We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties...

  • Resort Ambassador

    3 weeks ago

    Newport, Rhode Island, United States Wyndham Destinations Full time

    Experience the Magic of HospitalityAt Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Services Associate at our Club Wyndham Long Wharf Resort, you'll be part of a dynamic team that delivers exceptional experiences for travelers from around the globe.About the Role:We're looking for friendly and approachable individuals...

  • Newport Harbor Island Resort

    3 weeks ago

    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Role OverviewWe are seeking a skilled Telephone/PBX Operator to join our team at Newport Harbor Island Resort in Rhode Island. As the primary point of contact for guests, you will be responsible for handling incoming and outgoing calls with professionalism and efficiency.About the JobThis role is an exciting opportunity to work in a picturesque location...

  • Welcome to the Front Desk Ambassador Role

    3 weeks ago

    Newport, Rhode Island, United States Wayfinder Hotel Newport Full time

    Wayfinder Newport is a boutique hotel in Newport, RI, created by local chefs, bartenders, artists, designers, and entrepreneurs. We're proud to offer a fresh take on the traditional Newport hotel experience.We're looking for highly motivated individuals to join our Front Desk team as a Front Desk Agent. This role requires engaging personalities to create...

Guest Service Supervisor

2 months ago

Newport, Rhode Island, United States Navy Exchange Full time
Job Summary:

As a Guest Service Supervisor, you will oversee the daily operations of the front desk at a Navy Lodge, ensuring exceptional guest experiences and maintaining a high level of customer satisfaction. You will supervise subordinate staff, communicate with management, and utilize various modes of communication to assist guests with room reservations, cancellations, payments, and other inquiries.

Duties and Responsibilities:
  • Responsible for front desk operations, including lobby appearance, guest service, and office operations.
  • Trains associates on NHG systems, standards, and operating procedures.
  • Monitors and ensures staff completes all required annual training within designated timeframe.
  • Completes work schedules, assigns work, and checks quality of work performed.
  • Approves and disapproves leave requests, documents attendance, and utilizes payroll system to enter schedules and annotate leave.
  • Issues room keys, sorts incoming mail and messages, and deposits guest valuables in safety-deposit boxes as requested.
  • Controls inventory quantity of associates' uniforms, ensuring approved uniforms and name badges are worn and maintained in proper condition.
  • Operates a multi-line telephone system, records and delivers messages as required, and answers inquiries pertaining to services, base facilities, area attractions, and travel directions.
  • Utilizes computerized Property Management System (PMS) to generate reports, input statistical data, and reviews and monitors same for accuracy.
  • Reconciles daily transactions of all accounts and outlets of the NHG property, ensuring complete reconciliation of balances while maintaining guest service at all times.
  • Executes night audit functions, reviews audit packs, and researches and resolves discrepancies.
  • Assists NHG management with end-of-month reporting and may be required to act as Government Purchase Card holder and maintain required records.
  • Acts as Manager on Duty as assigned to maintain continuity in the absence of the General Manager.
Requirements:
  • 2 years of experience in administrative, professional, investigative, or other responsible work that enabled the applicant to gain a general knowledge of business practices and administrative processes, skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment.
  • OR substitution of education for experience: 1 year of academic study above the high school level successfully completed in a hotel, lodging, hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field.
  • AND specialized experience: 1 year of responsible experience in administrative, supervisory, professional, or technical work that demonstrated knowledge of Navy Lodge front of house operations or similar work that demonstrated knowledge and abilities within a guest services environment.