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Newport Harbor Island Resort

1 month ago


Newport, Rhode Island, United States Newport Harbor Island Resort Full time
Role Overview

We are seeking a skilled Telephone/PBX Operator to join our team at Newport Harbor Island Resort in Rhode Island. As the primary point of contact for guests, you will be responsible for handling incoming and outgoing calls with professionalism and efficiency.

About the Job

This role is an exciting opportunity to work in a picturesque location overlooking the stunning Newport Harbor, providing a unique experience for our guests. You will have the chance to work in a beautiful setting, delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities
  • Handle all incoming and outgoing calls with professionalism and efficiency
  • Be the first point of contact for our guests
Requirements

To be successful in this role, you will need:

  • Excellent communication skills, both verbal and written
  • Previous experience operating a PBX or multi-line phone system preferred
  • Strong customer service skills and the ability to remain calm under pressure
  • Basic computer skills, including proficiency in Microsoft Office and email
  • Ability to work a flexible schedule, including weekends and holidays
What We Offer

Newport Harbor Island Resort offers a competitive salary of $15.00 per hour. In addition to your salary, you will also receive a range of benefits, including three tiers of medical coverage, dental and vision coverage, 24/7 Teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

Culture and Values

Working at Newport Harbor Island Resort is about being part of a culture that values teamwork, respect, and hospitality. We strive to deliver exceptional guest experiences and provide opportunities for career growth and development.