Lead Software Engineer, PlatformX

2 weeks ago

San Diego, California, United States ServiceNow Full time
Job Overview

Company Overview:
At ServiceNow, we empower individuals and organizations through our innovative technology solutions. Our commitment to rapid progress ensures that we meet the evolving needs of our customers and communities. As part of our dynamic team, you will contribute to a culture of creativity and collaboration, where every voice is valued and respected.

With a robust customer base, including a significant portion of the Fortune 500, we take pride in being recognized as one of the best workplaces globally.

Role Summary:
ServiceNow is at the forefront of the AI transformation, continuously advancing through strategic investments in research and development. In this role, you will collaborate with various teams to integrate intelligent AI solutions into our platform, enhancing our offerings for enterprise workflows.

As a member of the PlatformX team, your focus will be on developing innovative features utilizing AI frameworks and our advanced language models. You will tackle complex challenges alongside a talented group of engineers, driving the evolution of our enterprise solutions.

Key Responsibilities:

  • Design, implement, and evaluate AI agents.
  • Utilize performance benchmarking tools for assessment.
  • Collaborate with language model teams to enhance performance.
  • Create applications that leverage AI functionalities.
  • Engage with researchers and engineering teams for collaborative projects.
  • Lead technical discussions and requirements gathering.

Qualifications:
To excel in this position, you should possess:

  • A minimum of 10 years of experience in software engineering.
  • Familiarity with AI technologies and language models, including areas such as Search, Natural Language Processing, and Conversational Agents.
  • Proficiency in programming languages such as Python, Java, or JavaScript.
  • Understanding of containerization and Kubernetes.

Preferred Qualifications:
While not mandatory, the following experience is advantageous:

  • Knowledge of Golang, Rust, or C/C++.
  • Experience with ServiceNow platform development.

Compensation and Benefits:
ServiceNow offers competitive compensation packages, including base salary, equity options, and comprehensive benefits. Our flexible work environment supports a healthy work-life balance.

Diversity and Inclusion:
ServiceNow is committed to fostering an inclusive workplace where all individuals are treated with respect and dignity. We welcome diverse candidates from various backgrounds.

Work Environment:
We embrace flexibility in our work arrangements, allowing for a range of work personas, including remote and in-office options.

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