Customer Service Associate

2 weeks ago

Annapolis, Maryland, United States Timber Pizza Company Annapolis Full time
Job Overview

The Customer Service Associate is a vital part of the Timber Pizza Company Annapolis experience, serving as the initial point of contact for patrons entering the establishment. This role is essential in ensuring that every guest feels welcomed, comfortable, and well-cared for. The Customer Service Associate is tasked with greeting all visitors warmly, guiding first-time guests through the process, welcoming back familiar faces, and accurately processing orders and payments.

Key Responsibilities:
  • Punctually arrive for shifts dressed in appropriate work attire.
  • Complete opening tasks to ensure the front of house is well-stocked, organized, and clean for service.
  • Greet guests promptly and courteously, providing them with menus.
  • Identify new guests and clearly explain the seating and ordering procedures.
  • Build rapport with returning guests by remembering their names and usual orders.
  • Respond to guest inquiries in a friendly and helpful manner.
  • Make suggestions to enhance the guest experience when suitable.
  • Accurately take and enter guest orders into the system.
  • Process cash and credit card transactions efficiently.
  • Express gratitude to guests upon their departure.
  • Answer phone calls when possible.
  • Handle and ring up takeout orders.
  • Maintain an organized counter and ensure menus are stocked throughout the shift.
  • Communicate effectively with team members to provide a seamless guest experience.
  • Assist team members as needed.
  • Follow established protocols for managing service breakdowns and guest complaints.
  • Responsible for ringing alcohol in compliance with legal standards and company policies.
  • Adhere to food safety and sanitation standards during the shift.
  • Complete closing tasks to ensure the front of house is properly shut down at the end of service.
  • Perform assigned side work duties.
  • May be required to complete deep cleaning tasks as scheduled.
  • May undertake additional duties as assigned.
Qualifications:
  • Passion for hospitality and serving others.
  • High energy and stamina; able to thrive in a fast-paced environment.
  • Strong interpersonal skills.
  • Basic mathematical skills.
  • Proficient in using technology for order entry and payment processing.
  • Able to maintain composure under pressure.
  • Capable of lifting and carrying up to 30 pounds.
  • Able to stand and walk for extended periods.
  • Flexible availability, including weekends and holidays.
  • Ability to perform essential functions in accordance with company standards with reasonable accommodation.
  • Effective communication skills in the primary language of the workplace.
Note: All positions are compensated.Job Types:

Full-time, Part-time

Pay:

$17.50 per hour

Expected Hours:

10-40 hours per week

Restaurant Type:
  • Bar
  • Casual dining establishment
Weekly Availability:
  • Every weekend
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

  • Sales Associate

    3 days ago

    Annapolis, Maryland, United States Navy Exchange Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at the Navy Exchange. As a Sales Associate, you will be the face of our company, responsible for providing exceptional customer service and promoting our products and services.Key ResponsibilitiesProvide premier customer service, engaging with customers and...

  • Sales Associate

    5 days ago

    Annapolis, Maryland, United States Navy Exchange Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Navy Exchange. As a Sales Associate, you will be the face of our company, responsible for providing exceptional customer service and promoting our products and services.Duties and Responsibilities:Customer Service:Proactively engage with customers to...

  • Customer Service Representative

    5 days ago

    Annapolis, Maryland, United States Navy Exchange Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Navy Exchange. As a Sales Associate, you will be the face of our company, responsible for providing exceptional customer service and promoting our products and services.Duties and Responsibilities:Customer Service:Proactively engage with customers to...

  • Sales Associate

    5 days ago

    Annapolis, Maryland, United States Navy Exchange Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Navy Exchange. As a Sales Associate, you will be the face of our company, responsible for providing exceptional customer service and promoting our products and services.Duties and Responsibilities:Customer Service:Proactively engage with customers to...

  • Sales Associate

    10 hours ago

    Annapolis, Maryland, United States Navy Exchange Full time

    Job Summary:As a Sales Associate at the Navy Exchange, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a customer-centric organization. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning...

  • Customer Service Associate

    2 weeks ago

    Annapolis, Maryland, United States Annapolis Town Center Full time

    Job Overview:We are seeking a dedicated Front Desk Receptionist to manage our front office operations at Annapolis Town Center. The ideal candidate will possess a range of skills and attributes that contribute to a positive guest experience.Key Responsibilities:Proficient Computer Skills: Utilize various software applications to assist with daily...

  • Customer Service Specialist

    5 days ago

    Annapolis, Maryland, United States Hobo Bags Full time

    Job Summary:We are seeking an experienced and enthusiastic Sales Associate to join our team at HOBO Bags. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Develop a thorough understanding of our products and servicesStay up-to-date on...

  • Customer Service Representative

    3 days ago

    Annapolis, Maryland, United States Chick-fil-A Full time

    Cashier Job Description:At Chick-fil-A, our Customer Service Representatives are the face of our company and are the first step in providing quality service and hospitality to our guests. They play a crucial role in ensuring that every customer has a positive experience.Responsibilities of a Customer Service Representative:We are looking for applicants who...

  • Customer Service Specialist

    5 days ago

    Annapolis, Maryland, United States Hobo Bags Full time

    About Hobo BagsHobo Bags is a leading manufacturer of handcrafted leather bags and wallets. We are seeking an experienced and enthusiastic sales associate to join our team at our flagship store in downtown Annapolis.Job SummaryWe are looking for a reliable and goal-oriented individual with exceptional customer service skills to ensure a positive and lasting...

  • Customer Service Sales Agent

    1 week ago

    Annapolis, Maryland, United States United Bank Inc Full time

    Part-Time Customer Experience AssociateLocation: Annapolis, MD, US, 21401Job Overview:The Customer Experience Associate plays a vital role in delivering exceptional service to our clients. This position involves daily operational tasks and customer interaction, ensuring efficient transaction processing while promoting our services through quality customer...

  • Customer Service Associate

    1 week ago

    Annapolis, Maryland, United States Annapolis Town Center Full time

    Job Overview:We are seeking a dedicated Front Desk Receptionist to join our team at Annapolis Town Center. This role is essential in providing exceptional service to our guests and ensuring smooth operations at the front desk.Key Responsibilities:Proficient Computer Skills: Utilize various software and systems to manage guest inquiries and bookings...

  • Automotive Service Associate

    2 weeks ago

    Annapolis, Maryland, United States Group 1 Auto Full time

    Position OverviewThe Automotive Service Associate plays a crucial role in ensuring a seamless experience for customers at Group 1 Auto. This position requires a commitment to maintaining the confidentiality of customer information at all times.Key ResponsibilitiesConfidentiality: Uphold the privacy of customer nonpublic information diligently.Documentation...

  • Bilingual Customer Service Representative

    3 days ago

    Annapolis, Maryland, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.Key ResponsibilitiesCustomer Service: Respond to...

  • Sales Associate

    3 days ago

    Annapolis, Maryland, United States Anthropologie Full time

    Job Summary:We are seeking a highly skilled Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a critical role in driving sales and providing exceptional customer service.Key Responsibilities:Customer Experience:Develop and maintain a deep understanding of our products and services to provide personalized recommendations...

  • Customer Service Representative

    1 week ago

    Annapolis, Maryland, United States Ferguson Enterprises, Inc. Full time

    About the RoleFerguson Enterprises, Inc. is seeking a highly skilled Customer Service Representative to join our team in a Showroom environment. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    5 days ago

    Annapolis, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly and generating annual sales of over $5 billion. With a rich history dating back to 1936, the company has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.Our MissionAt Giant Food, our mission is to...

  • Sales and Customer Service Representative

    5 days ago

    Annapolis, Maryland, United States Massage Envy Franchising, LLC Full time

    About UsMassage Envy Franchising, LLC is a leading provider of massage and wellness services. We are committed to delivering an exceptional experience to our clients and supporting the growth and development of our team members.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service...

  • Customer Service Representative-Patient Access and Support Services

    3 days ago

    Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:Luminis Health is seeking a highly skilled Customer Service Representative to join our team in providing exceptional patient access and support services. As a key member of our customer service team, you will be responsible for communicating with patients, medical staff, hospital staff, and visitors in a professional manner, providing excellent...

  • Branch Sales and Service Associate

    3 days ago

    Annapolis, Maryland, United States PNC Full time

    Job ProfilePosition OverviewPNC, a leading financial institution, is seeking a highly skilled professional to strengthen customer relationships and drive sales growth in our Retail Branch Banking Network. As a Branch Sales and Service Associate, you will play a critical role in delivering exceptional customer experiences and identifying opportunities to...

  • Patient Access and Support Services Customer Service Expert

    5 days ago

    Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.Key Responsibilities:Communicate with patients, medical staff, and...