Operations Manager

19 hours ago


Austin, Texas, United States Chi'Lantro - Downtown Full time
Chi'Lantro - Downtown Job Description

We are seeking a highly motivated and dedicated Crew Lead to join our team at Chi'Lantro - Downtown. This is a full-time position that offers a competitive salary of $16.00 per hour, flexible schedule, and opportunities for growth and development.

About the Role:

The Crew Lead will be responsible for overseeing the daily operations of our restaurant, including managing staff, maintaining high standards of cleanliness and food safety, and ensuring excellent customer service. You will also be responsible for placing orders for food, beverages, and supplies, as well as communicating effectively with crew members to ensure smooth operations.

Key Responsibilities:

  • Greet every guest as they enter our restaurant and maintain a welcoming atmosphere.
  • Maintain an extremely detailed level of cleanliness in the kitchen and dining area.
  • Prepare ingredients according to restaurant recipes and assemble menu items according to specifications.
  • Connect our brand while taking the guests' order and deliver the Chi'Lantro experience.
  • Act as manager on duty in the absence of General Manager and assume responsibly for the quality and presentation of each item served.
  • Communicate with Crew Members effectively to ensure great customer service, impeccable cleanliness, and high-quality food.
  • Take initiative to be a positive role model and leader to crew, account for food and beverage spoilage, and enter into Spoilage Log.
  • Responsible for ongoing training and new training of Crew Members, oversee duties pertaining to opening and closing of the restaurant, and assign cleaning and daily tasks to Crew Members.
  • Exceed the expectations of our customers by seeing the needs of our guests before they do.

Requirements:

  • A high sense of urgency and attention to detail.
  • Ability to use hands to chop, prep, hold, and grab small and large items.
  • Must be able to communicate in English fluently.
  • Ability to lift up to 50 lbs.
  • Knowledge of FIFO and food safety standards is a plus but not required.
  • 18 years of age minimum.

Why Work with Us?

At Chi'Lantro - Downtown, we are passionate about providing excellent customer service, serving great food, and creating a clean and friendly environment for our guests. We believe in open communication, building strong relationships, and having fun. If you share our values and are looking for a challenging and rewarding role, please apply today



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