Retail Operations Manager
16 hours ago
About the Role:
As a Retail Operations Manager at JCPenney, you will play a pivotal role in driving exceptional customer service and operational efficiency in our retail environment.
Responsibilities:
- Oversee daily operations on the sales floor to ensure a well-organized and inviting shopping experience for customers
- Lead and support a team of sales associates, providing guidance and coaching to enhance their skills and productivity
- Maintain high standards of store appearance and cleanliness, including restocking shelves and arranging merchandise displays
- Provide top-notch customer service by greeting and assisting customers with a friendly and professional demeanor
- Manage cash and credit card transactions accurately, adhering to established procedures for cash handling
- Demonstrate expertise in products, promotions, and sales events to effectively assist customers and drive sales growth
- Prioritize tasks efficiently to meet customer needs in a fast-paced retail setting, ensuring seamless execution of daily operations
Requirements:
- Strong organizational skills to maintain a well-maintained sales floor and achieve operational goals
- Excellent communication skills to provide outstanding customer service and lead a team effectively
- Previous experience in retail sales or store management is highly desirable, but not required
- Ability to work collaboratively in a team environment to achieve sales goals and contribute to store success
- Basic math proficiency for accurate processing of transactions and maintaining accurate records
- Effective time management skills to prioritize tasks, meet deadlines, and achieve results in a dynamic retail environment
What We Offer:
This role offers a unique opportunity to develop your leadership skills, enhance customer experiences, and contribute to the success of our store. As a Retail Operations Manager, you will gain valuable experience in retail management while working in a dynamic environment with opportunities for growth and development.
We are seeking energetic and motivated individuals who excel in customer service, enjoy working with diverse customers, and have a passion for retail. If you possess these qualities and are ready to take on a leadership role, we invite you to apply.
This is a full-time position with flexible hours based on business needs. To apply, submit your resume highlighting your relevant experience in retail or store management.
JCPenney is an American Icon over 120 years old, offering a fun and flexible environment with competitive pay.
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