Operations Manager

4 days ago


Austin, Texas, United States Urban Air Cedar Park Full time
Job Overview

The Operations Manager at Urban Air Cedar Park is responsible for driving success in the position while maintaining our Culture of Activating Awesome. This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.

Key responsibilities include:

  • Cultivating a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level.
  • Assisting in hiring, retention of staff, coaching, discipline; ensuring execution of staff training programs.
  • Developing weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience.

Requirements:

  • Experience in hospitality a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants).
  • 1+ years supervisory or management experience required.
  • Able to pass a thorough background check.
  • CPR/First aid certification is preferred.

Estimated Salary: $45,000 - $60,000 per year.



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